The Wilderness Society asks for change of address

I received an email from The Wilderness Society (TWS) this morning. The Email from TWS suggested they had a piece of returned mail sent to me at my Brisbane address and they sought my new contact details.Snip20150724_12

Impressive. TWS is the first charity to ask for my new address! Their business process must be to send this automated email to anyone for whom they receive a piece of returned mail. I took immediate action, applauded them in my response, and sent my new address details.

Kudos to TWS for best practice.