About Us
FundraisingForce hires only the most highly experienced fundraisers.
Each consultant carries subject matter expertise in the area assigned. The advantage of a FundraisingForce consultant is the fact that our consultants have walked in your shoes and understand your business inside and out saving you time and project costs.
 
            
                        Stephen Mally
FundraisingForce hires the most seasoned consultants to bring the highest level of expertise to your non-profit organisation or university.
Stephen Mally CFRE FFIA is the Director of FundraisingForce.
Stephen Mally brings over 30 years of fundraising and non-profit consulting to the project. Having served as a 20-year fundraising veteran in the United States for a variety of health care related charities and hospitals, Stephen transitioned to consulting in Asia-Pacific and in Europe in 2008 where he has consulted with over 500 organisations in those regions gaining a vast amount of diverse exposure to diverse organisations, SRM solutions, fundraising programming and fundraising operations.
Stephen acquired his Certified Fundraising Executive (CFRE) credential in 2012. Less than 150 fundraisers in Australia and New Zealand hold the CFRE credential, which is the first globally recognised credential for fundraising professionals. CFRE International certifies experienced fundraising professionals aspiring to the highest standards of ethics, competence and service to the philanthropic sector.
Stephen was named a Fellow of the Fundraising Institute Australia (FIA) in 2017.
Speaking Engagements
Stephen Mally, Director, FundraisingForce, is currently accepting requests for speaking engagements that may be wrapped around his travel schedule.
A frequent presenter, Stephen has spoken at regional, national, and international fundraising and management conferences, including:
- Association of Development and Alumni Professionals in Education (ADAPE)/EducatePlus
- Association of Fundraising Professionals (AFP) Massachusetts
- Association of Fundraising Professionals (AFP) Hong Kong
- Association of Fundraising professionals (AFP) Singapore
- Association of Professional Researchers for Advancement (APRA)
- Blackbaud Conference for Nonprofits United States
- Blackbaud Conference for Nonprofits Asia-Pacific
- Council for Advancement & Support of Education (CASE) Asia-Pacific
- Fundraising & Philanthropy Magazine Australasia
- Fundraising Institute Australia
- JBWere
- The Newport Initiative
- Pathways Australia
- Variety – the Children’s Charity Australia
- Variety – the Children’s Charity International
- Women in Development (WID)
Stephen has also been published in:
- Third Sector Magazine (March 2017).
- The Non-Profit Voyeur (Fundraising and Philanthropy Magazine, April 2014).
- I’m Watching You! Fundraising and Philanthropy Magazine (April 2013 and May 2012).
- Data Hygiene is Everybody’s Business Fundraising and Philanthropy Magazine (April 2011).
- Data Hygiene is Everybody’s Business Fundraising Institute New Zealand (FINZ) (June 2010).
- Ask Your Constituents for Money? You Bet! A white paper for Association of Fundraising Professionals (AFP and Blackbaud (May 2008).
Our Services
 
            
                        CRM Selection
Whether your organisation is selecting a constituent relationship management (CRM) solution for the first-time or is upgrading something already in place, our expert consultants will work with your team to find the perfect solution to meet the requirements of your non-profit organisation or university.
FundraisingForce will assist your charitable organisation to:
- Identify and document organisation-wide requirements.
- Craft a tender for proposals.
- Manage the demonstrations.
- Serve as a bridge between your organisation and the suppliers.
The end result is an ability for your organisation to focus on fundraising and management of your non-profit organisation while being guided through the very difficult and important process to select a solution to meet your organisation-wide requirements.
FundraisingForce has no affinity to any supplier or product in the marketplace. We truly are the independent and objective partners to help you find the best fit for your organisation.
 
            
                        Database Analysis
Not every organisation seeks to replace their constituent relationship management (CRM) system. Some simply need a “tune up” of their CRM solution in order to realign it to meet the non-profit organisation’s business objectives.
Your CRM is the most important asset your organisation owns. Receiving an external, independent analysis is the best way for your organisation to determine if you are making the best use of your CRM. Our firm has experienced consultants who have conducted more than 750 of such analyses over the last several years and has expertise to identify areas for improvement, opportunities to implement best practices, and ways in which your organisation may increase fundraising and decrease costs.
 
            
                        Fundraising Review/
Strategic Planning
    Fundraising Review
Have you ever looked at something for weeks, months, or even years, and failed to see the issues or opportunities for improvement? An objective, outsider evaluation of your overall fundraising program is often times the best way to analyse what is working well, which programmes deserve an “early retirement” and where there is a chance for revitalisation or new programmes to take their place.
Fundraising Strategic Planning
A fundraising review is the first step in an overall strategic planning process. A fundraising strategic plan (FSP) is a three-year roadmap to guide your organisation toward a destination. A FSP is a vital component, which identifies the overall fundraising goal of the organisation, breaks the goal into specific strategies by fundraising area, and offers key objectives, tasks, and assignments at the programmatic level. Every person in your organisation will participate in the process to receive total buy-in from your team.
The FSP will include:
- A review of fundraising history, including key income streams and associated expenses.
- A review of gaps across the organisation.
- A comparative analysis to show how your organisation stacks against industry peers.
- Goals, objective and assigned tasks by fundraising area.
- Tools to measure the outcomes of the FSP quarterly, annually and across the lifespan of the plan.
 
            
                        Fundraising Program Management
Whether your organisation lacks fundraising expertise, has experienced a recent staff vacancy, or needs an extra set of hands to achieve fundraising objectives, FundraisingForce has experienced fundraisers who may assist in:
- Direct marketing.
- Regular giving.
- Major Gifts.
- Trusts and Foundations.
- Corporate Partnerships.
- Special Events.
- Donor Stewardship/Donor Care.
 
            
                        Mystery Shopping
Ever wonder how your organisation measures up against industry best practices? FundraisingForce offers a mystery shopping service to gain an independent evaluation of your organisation focused on hey areas, such as:
- Donation/gift giving experience.
- Receipting and acknowledgement processes.
- Repeat solicitations of donors.
- Donor care and stewardship.
FundraisingForce has mystery shoppers how will serve as donors of your organisation and conduct evaluations of multi-channel approaches over a timeframe of months or years. Organisations receive a report post-campaign, as well as an annual report, which offers organisation management insight and objective evaluations.
Testimonials
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Blog
When Confidentiality Gets Breached in a Nonprofit
Nonprofits thrive on trust. Donors trust their contributions will be used wisely. Clients trust that their personal stories won’t be shared beyond safe boundaries. Staff and board members trust that sensitive information will be handled with discretion. Break that trust through a confidentiality breach, and the ripple effects can be devastating. The Immediate Fallout When […]
Ring-fencing Data by Business Unit
Nonprofits talk a lot about “data integrity” and “single sources of truth,” but in practice, many overlook one of the most critical governance mechanisms: ring-fencing data by business unit. Done well, it ensures security, accountability, and operational clarity. Done poorly—or ignored altogether—it’s a recipe for chaos, mistrust, and costly errors. Why Ring-fencing Data Matters Protecting […]
User Adoption is the Most Overlooked Step in a Successful CRM Migration
When nonprofits take on a CRM migration, the spotlight usually falls on the technology. Leaders obsess over which platform to select, what data to migrate, and how to integrate the new system with existing tools. Budgets balloon on licenses, consultants, and data mapping. Yet, after months of work and significant financial outlay, many organisations still […]
Data Governance Isn’t Optional
Why Your CRM Is Only as Strong as Your Rules Nonprofits often treat their CRM (Constituent Relationship Management) system as the silver bullet that will transform their fundraising, marketing, and supporter engagement. But here’s the blunt truth: your CRM is only as good as the rules that govern it. Without clear, enforced data governance, your […]
CRM Migration: 5 Lessons Nonprofits Keep Ignoring
Every nonprofit dreams of a seamless CRM migration: smooth timelines, clean data, happy users, and immediate ROI. Reality? Too often it’s missed deadlines, frustrated staff, broken integrations, and “temporary” workarounds that live on for years. The truth is, nonprofits keep repeating the same mistakes. Here are five hard-won lessons that many organizations ignore—at their peril. […]
Does Your Nonprofit Really Need a Strategic Plan?
The short answer? Yes. But let’s unpack why your organisation needs a strategic plan. Too many nonprofits still treat strategic planning as a nice-to-have document that sits on a shelf, rather than the vital roadmap it should be. Why Some Nonprofits Skip Strategic Planning It’s tempting to think your nonprofit can “get by” without a […]
Why Thanking Donors Properly Is the Best Investment
Fundraisers often chase the next big idea—new tech, a clever campaign, or the latest trend in donor acquisition. But the smartest, most cost-effective investment you can make isn’t shiny or complicated. It’s something far simpler: thanking your donors properly. Too many charities treat donor acknowledgments as a box-ticking exercise—a receipt with a “thanks” stapled on. […]
The Hidden Cost of Neglecting Donor Stewardship
In fundraising, acquisition often gets the glory. Teams celebrate new donors secured through campaigns, events, and appeals. But what’s less glamorous—and far more costly to ignore—is what happens after a gift is made. Neglecting donor stewardship is one of the most expensive mistakes a nonprofit can make, yet it remains a recurring blind spot for […]
Top 5 Activities Every Charity Should Do Before 31 December
The end of the calendar year isn’t just about holiday appeals and donor thank-you cards. For most charities, December 31 is both a fundraising deadline and a line in the sand for reporting, compliance, and planning. Here are the top five activities your organisation must complete before year-end to ensure you start the new year […]
No goals and no KPIs? Can an organisation operate this way?
Let’s be blunt: a nonprofit without goals is not an organisation. It’s a hobby. And a nonprofit without Key Performance Indicators (KPIs) for its staff is not managing — it’s hoping. In today’s competitive, resource-constrained, and accountability-driven sector, operating without direction or measurement is a recipe for irrelevance. The Case for Organisational Goals Every nonprofit […]
