I received an email from The Wilderness Society (TWS) this morning. The Email from TWS suggested they had a piece of returned mail sent to me at my Brisbane address and they sought my new contact details.
Impressive. TWS is the first charity to ask for my new address! Their business process must be to send this automated email to anyone for whom they receive a piece of returned mail. I took immediate action, applauded them in my response, and sent my new address details.
Kudos to TWS for best practice.