Charity staff need to treat passwords like gold. Some do not.
I visit, on average, three clients a week. I see passwords displayed on monitors, posted in workstations, and in other public forums most weeks. It is shocking. In some meetings, I hear things like “just use my login/password”. Instead of the person logging in for their colleague, they will share their password across the room. It is as bad as sharing your credit card number on a telephone call in the middle of an airport.
This is not true of all clients. Some are model examples of security. But, it is certainly enough of an issue for me to write a blog post about the risk.
A non profit organisation’s CRM is the organisation’s number one asset. As staff, you hold the keys to the CRM through your login credentials. Don’t put the CRM at risk by displaying your password on your computer’s monitor or in another public forum.
Stephen Mally brings over three decades of fundraising and non-profit consulting experience.
Having served as a fundraiser in the United States, Stephen transitioned to consulting in Asia-Pacific, Europe, and North America in 2008. He is the CEO and Director of FundraisingForce, a boutique consulting firm based in Sydney, Australia and Rancho Mirage, CA. As a consultant, he has worked with thousands of schools, universities, and charities gaining a vast amount of exposure to diverse organisations and fundraising programs. Stephen acquired his Certified Fundraising Executive (CFRE) credential in 2011.
Stephen was named a Fellow of the Fundraising Institute Australia (FIA) in 2017. He served on the FIA Board for six years and currently serves on the CFRE International Examination Committee and, also, the CFRE International Board as its Chair. Additionally, he serves on the board of Pink Elephants Support Network in Australia.
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