About Us
FundraisingForce hires only the most highly experienced fundraisers.
Each consultant carries subject matter expertise in the area assigned. The advantage of a FundraisingForce consultant is the fact that our consultants have walked in your shoes and understand your business inside and out saving you time and project costs.
Stephen Mally
FundraisingForce hires the most seasoned consultants to bring the highest level of expertise to your non-profit organisation or university.
Stephen Mally CFRE FFIA is the Director of FundraisingForce.
Stephen Mally brings over 30 years of fundraising and non-profit consulting to the project. Having served as a 20-year fundraising veteran in the United States for a variety of health care related charities and hospitals, Stephen transitioned to consulting in Asia-Pacific and in Europe in 2008 where he has consulted with over 500 organisations in those regions gaining a vast amount of diverse exposure to diverse organisations, SRM solutions, fundraising programming and fundraising operations.
Stephen acquired his Certified Fundraising Executive (CFRE) credential in 2012. Less than 150 fundraisers in Australia and New Zealand hold the CFRE credential, which is the first globally recognised credential for fundraising professionals. CFRE International certifies experienced fundraising professionals aspiring to the highest standards of ethics, competence and service to the philanthropic sector.
Stephen was named a Fellow of the Fundraising Institute Australia (FIA) in 2017.
Speaking Engagements
Stephen Mally, Director, FundraisingForce, is currently accepting requests for speaking engagements that may be wrapped around his travel schedule.
A frequent presenter, Stephen has spoken at regional, national, and international fundraising and management conferences, including:
- Association of Development and Alumni Professionals in Education (ADAPE)/EducatePlus
- Association of Fundraising Professionals (AFP) Massachusetts
- Association of Fundraising Professionals (AFP) Hong Kong
- Association of Fundraising professionals (AFP) Singapore
- Association of Professional Researchers for Advancement (APRA)
- Blackbaud Conference for Nonprofits United States
- Blackbaud Conference for Nonprofits Asia-Pacific
- Council for Advancement & Support of Education (CASE) Asia-Pacific
- Fundraising & Philanthropy Magazine Australasia
- Fundraising Institute Australia
- JBWere
- The Newport Initiative
- Pathways Australia
- Variety – the Children’s Charity Australia
- Variety – the Children’s Charity International
- Women in Development (WID)
Stephen has also been published in:
- Third Sector Magazine (March 2017).
- The Non-Profit Voyeur (Fundraising and Philanthropy Magazine, April 2014).
- I’m Watching You! Fundraising and Philanthropy Magazine (April 2013 and May 2012).
- Data Hygiene is Everybody’s Business Fundraising and Philanthropy Magazine (April 2011).
- Data Hygiene is Everybody’s Business Fundraising Institute New Zealand (FINZ) (June 2010).
- Ask Your Constituents for Money? You Bet! A white paper for Association of Fundraising Professionals (AFP and Blackbaud (May 2008).
Our Services
CRM Selection
Whether your organisation is selecting a constituent relationship management (CRM) solution for the first-time or is upgrading something already in place, our expert consultants will work with your team to find the perfect solution to meet the requirements of your non-profit organisation or university.
FundraisingForce will assist your charitable organisation to:
- Identify and document organisation-wide requirements.
- Craft a tender for proposals.
- Manage the demonstrations.
- Serve as a bridge between your organisation and the suppliers.
The end result is an ability for your organisation to focus on fundraising and management of your non-profit organisation while being guided through the very difficult and important process to select a solution to meet your organisation-wide requirements.
FundraisingForce has no affinity to any supplier or product in the marketplace. We truly are the independent and objective partners to help you find the best fit for your organisation.
Database Analysis
Not every organisation seeks to replace their constituent relationship management (CRM) system. Some simply need a “tune up” of their CRM solution in order to realign it to meet the non-profit organisation’s business objectives.
Your CRM is the most important asset your organisation owns. Receiving an external, independent analysis is the best way for your organisation to determine if you are making the best use of your CRM. Our firm has experienced consultants who have conducted more than 750 of such analyses over the last several years and has expertise to identify areas for improvement, opportunities to implement best practices, and ways in which your organisation may increase fundraising and decrease costs.
Fundraising Review/
Strategic Planning
Fundraising Review
Have you ever looked at something for weeks, months, or even years, and failed to see the issues or opportunities for improvement? An objective, outsider evaluation of your overall fundraising program is often times the best way to analyse what is working well, which programmes deserve an “early retirement” and where there is a chance for revitalisation or new programmes to take their place.
Fundraising Strategic Planning
A fundraising review is the first step in an overall strategic planning process. A fundraising strategic plan (FSP) is a three-year roadmap to guide your organisation toward a destination. A FSP is a vital component, which identifies the overall fundraising goal of the organisation, breaks the goal into specific strategies by fundraising area, and offers key objectives, tasks, and assignments at the programmatic level. Every person in your organisation will participate in the process to receive total buy-in from your team.
The FSP will include:
- A review of fundraising history, including key income streams and associated expenses.
- A review of gaps across the organisation.
- A comparative analysis to show how your organisation stacks against industry peers.
- Goals, objective and assigned tasks by fundraising area.
- Tools to measure the outcomes of the FSP quarterly, annually and across the lifespan of the plan.
Fundraising Program Management
Whether your organisation lacks fundraising expertise, has experienced a recent staff vacancy, or needs an extra set of hands to achieve fundraising objectives, FundraisingForce has experienced fundraisers who may assist in:
- Direct marketing.
- Regular giving.
- Major Gifts.
- Trusts and Foundations.
- Corporate Partnerships.
- Special Events.
- Donor Stewardship/Donor Care.
Mystery Shopping
Ever wonder how your organisation measures up against industry best practices? FundraisingForce offers a mystery shopping service to gain an independent evaluation of your organisation focused on hey areas, such as:
- Donation/gift giving experience.
- Receipting and acknowledgement processes.
- Repeat solicitations of donors.
- Donor care and stewardship.
FundraisingForce has mystery shoppers how will serve as donors of your organisation and conduct evaluations of multi-channel approaches over a timeframe of months or years. Organisations receive a report post-campaign, as well as an annual report, which offers organisation management insight and objective evaluations.
Testimonials
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Blog
Gifts in memory – what follow up is appropriate?
People often times create a tribute at a charitable organisation when their loved one passes away. They will often times request people to give a donation to designated charities in lieu of flowers. Gifts in memory are a beautiful way to memorialise someone and to also support nonprofit organisations important to the survivors or to […]
Thank you’s and expressions of sympathy via Email? NO!
Are Email thank you notes and Email expressions of sympathy acceptable? I recently read a brief article address this topic in Time magazine and I was horrified. I suggest it is never acceptable to send expressions of sympathy via Email and, rarely, is it acceptable to express a formal thank you via Email alone. Nonprofit organisations […]
Charity newspaper ads – worth it?
Flipping through the Sydney Morning Herald recently, I ran across a number of charity advertisements on the obituary and classified ad pages. It caused me to wonder how many people actually make a donation because of these newspaper ads? In this particular issue of the Sydney Morning Herald, the various charity ads did not include […]
Charity supporter cards
Is your nonprofit organisation sending supporter or membership cards to donors? Are the cards simple card stock or are they embossed on plastic to simulate a credit card or true membership card? I recently received two examples, and my Aunt received one, which stood out to me. One appears as authentic as my American Express or VISA […]
New Year’s Resolution – one stewardship contact a week
Donor care or stewardship calls, notes, or Emails are amongst the easiest contacts to complete. So simple, yet we often get bogged down in our day to day activity and we forget how easy it is to simply call someone, write a quick note, or Email. Thinking of you. Thank you for your support. Your […]
Pile of mail waiting for me in New Mexico
I received an early Christmas gift. When I arrived in New Mexico for my niece’s 12 December graduation from the University of New Mexico, I was greeted at my parents’ house with a mountain of mail addressed to myself. The facts: I have never lived in New Mexico. I have not lived with my parents […]
Mailing to deceased? Your non profit organisation lacks best practices
There is nothing worse than sending a deceased person mail. First, it stirs up emotions when a loved one receives a letter addressed to a person who has since passed. Second, it sends a message that your non-profit organisation lacks best practices. I recently posted, on LinkedIn, about the number of charities not taking the […]
CRM search infrastructure lacking in your nonprofit?
The customer relationship management (CRM) system or, as some call it “the database system”, is a non profit organisation’s most important asset. FundraisingForce receive at least one phone call a week from non profit organisations seeking assistance with a data base search and many are planning to launch a search now that we are in […]
Happy New Year from FundraisingForce
FundraisingForce is fortunate to work with a big variety of clients: Education, cultural, animal welfare, health, hospitals and medical research institutes, environmental, and others; Small, medium, and large sized non-profit organisations; Brand new charities and well-established nonprofit organisations. Your mission is our business! We look forward to helping you to transform your fundraising and your […]
Nice year-end promotion from PayPal
PayPal is offering a terrific promotion at the end of 2015. PayPal is encouraging donors to give to their favourite charities and is offering 1% additional, which means 101% of the donation goes to the charity. Nonprofit organisations looking for a twist or a motivator for donors to give at year-end may want to partner with PayPal […]
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