About Us
FundraisingForce hires only the most highly experienced fundraisers.
Each consultant carries subject matter expertise in the area assigned. The advantage of a FundraisingForce consultant is the fact that our consultants have walked in your shoes and understand your business inside and out saving you time and project costs.
![Stephen Mally Stephen Mally](https://i0.wp.com/fundraisingforce.com.au/wp-content/uploads/2014/02/stephen_mally_frf_site.jpg?resize=428%2C445&ssl=1)
Stephen Mally
FundraisingForce hires the most seasoned consultants to bring the highest level of expertise to your non-profit organisation or university.
Stephen Mally CFRE FFIA is the Director of FundraisingForce.
Stephen Mally brings over 30 years of fundraising and non-profit consulting to the project. Having served as a 20-year fundraising veteran in the United States for a variety of health care related charities and hospitals, Stephen transitioned to consulting in Asia-Pacific and in Europe in 2008 where he has consulted with over 500 organisations in those regions gaining a vast amount of diverse exposure to diverse organisations, SRM solutions, fundraising programming and fundraising operations.
Stephen acquired his Certified Fundraising Executive (CFRE) credential in 2012. Less than 150 fundraisers in Australia and New Zealand hold the CFRE credential, which is the first globally recognised credential for fundraising professionals. CFRE International certifies experienced fundraising professionals aspiring to the highest standards of ethics, competence and service to the philanthropic sector.
Stephen was named a Fellow of the Fundraising Institute Australia (FIA) in 2017.
Speaking Engagements
Stephen Mally, Director, FundraisingForce, is currently accepting requests for speaking engagements that may be wrapped around his travel schedule.
A frequent presenter, Stephen has spoken at regional, national, and international fundraising and management conferences, including:
- Association of Development and Alumni Professionals in Education (ADAPE)/EducatePlus
- Association of Fundraising Professionals (AFP) Massachusetts
- Association of Fundraising Professionals (AFP) Hong Kong
- Association of Fundraising professionals (AFP) Singapore
- Association of Professional Researchers for Advancement (APRA)
- Blackbaud Conference for Nonprofits United States
- Blackbaud Conference for Nonprofits Asia-Pacific
- Council for Advancement & Support of Education (CASE) Asia-Pacific
- Fundraising & Philanthropy Magazine Australasia
- Fundraising Institute Australia
- JBWere
- The Newport Initiative
- Pathways Australia
- Variety – the Children’s Charity Australia
- Variety – the Children’s Charity International
- Women in Development (WID)
Stephen has also been published in:
- Third Sector Magazine (March 2017).
- The Non-Profit Voyeur (Fundraising and Philanthropy Magazine, April 2014).
- I’m Watching You! Fundraising and Philanthropy Magazine (April 2013 and May 2012).
- Data Hygiene is Everybody’s Business Fundraising and Philanthropy Magazine (April 2011).
- Data Hygiene is Everybody’s Business Fundraising Institute New Zealand (FINZ) (June 2010).
- Ask Your Constituents for Money? You Bet! A white paper for Association of Fundraising Professionals (AFP and Blackbaud (May 2008).
Our Services
![CRM Selection CRM Selection](https://i0.wp.com/fundraisingforce.com.au/wp-content/uploads/2017/04/crm_selection.png?w=370&ssl=1)
CRM Selection
Whether your organisation is selecting a constituent relationship management (CRM) solution for the first-time or is upgrading something already in place, our expert consultants will work with your team to find the perfect solution to meet the requirements of your non-profit organisation or university.
FundraisingForce will assist your charitable organisation to:
- Identify and document organisation-wide requirements.
- Craft a tender for proposals.
- Manage the demonstrations.
- Serve as a bridge between your organisation and the suppliers.
The end result is an ability for your organisation to focus on fundraising and management of your non-profit organisation while being guided through the very difficult and important process to select a solution to meet your organisation-wide requirements.
FundraisingForce has no affinity to any supplier or product in the marketplace. We truly are the independent and objective partners to help you find the best fit for your organisation.
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Database Analysis
Not every organisation seeks to replace their constituent relationship management (CRM) system. Some simply need a “tune up” of their CRM solution in order to realign it to meet the non-profit organisation’s business objectives.
Your CRM is the most important asset your organisation owns. Receiving an external, independent analysis is the best way for your organisation to determine if you are making the best use of your CRM. Our firm has experienced consultants who have conducted more than 750 of such analyses over the last several years and has expertise to identify areas for improvement, opportunities to implement best practices, and ways in which your organisation may increase fundraising and decrease costs.
![fundraising_review Fundraising Review/Strategic Planning](https://i0.wp.com/fundraisingforce.com.au/wp-content/uploads/2017/04/fundraising_review.png?resize=370%2C240&ssl=1)
Fundraising Review/
Strategic Planning
Fundraising Review
Have you ever looked at something for weeks, months, or even years, and failed to see the issues or opportunities for improvement? An objective, outsider evaluation of your overall fundraising program is often times the best way to analyse what is working well, which programmes deserve an “early retirement” and where there is a chance for revitalisation or new programmes to take their place.
Fundraising Strategic Planning
A fundraising review is the first step in an overall strategic planning process. A fundraising strategic plan (FSP) is a three-year roadmap to guide your organisation toward a destination. A FSP is a vital component, which identifies the overall fundraising goal of the organisation, breaks the goal into specific strategies by fundraising area, and offers key objectives, tasks, and assignments at the programmatic level. Every person in your organisation will participate in the process to receive total buy-in from your team.
The FSP will include:
- A review of fundraising history, including key income streams and associated expenses.
- A review of gaps across the organisation.
- A comparative analysis to show how your organisation stacks against industry peers.
- Goals, objective and assigned tasks by fundraising area.
- Tools to measure the outcomes of the FSP quarterly, annually and across the lifespan of the plan.
![fundraising_program_management Fundraising Program Management](https://i0.wp.com/fundraisingforce.com.au/wp-content/uploads/2017/04/fundraising_program_management.png?resize=370%2C240&ssl=1)
Fundraising Program Management
Whether your organisation lacks fundraising expertise, has experienced a recent staff vacancy, or needs an extra set of hands to achieve fundraising objectives, FundraisingForce has experienced fundraisers who may assist in:
- Direct marketing.
- Regular giving.
- Major Gifts.
- Trusts and Foundations.
- Corporate Partnerships.
- Special Events.
- Donor Stewardship/Donor Care.
![mystery_shopping Mystery Shopping](https://i0.wp.com/fundraisingforce.com.au/wp-content/uploads/2017/04/mystery_shopping.png?resize=370%2C240&ssl=1)
Mystery Shopping
Ever wonder how your organisation measures up against industry best practices? FundraisingForce offers a mystery shopping service to gain an independent evaluation of your organisation focused on hey areas, such as:
- Donation/gift giving experience.
- Receipting and acknowledgement processes.
- Repeat solicitations of donors.
- Donor care and stewardship.
FundraisingForce has mystery shoppers how will serve as donors of your organisation and conduct evaluations of multi-channel approaches over a timeframe of months or years. Organisations receive a report post-campaign, as well as an annual report, which offers organisation management insight and objective evaluations.
Testimonials
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Blog
Include a Charity Week in Australia
5 September is Include a Charity Week in Australia. What is your charity doing to be part of this campaign? Include a Charity Week draws attention to gifts in wills and offers visibility to the importance of donors, solicitors, and charities working together to increase the number of individuals who are leaving a bequest to charity. […]
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Criticism of Australian Olympic Athletes is sickening
I’ve watched, with anger, the criticism of Australia’s Olympic athletes over the last two weeks. Many in the Australian public and the media have criticised Australia’s premier athletes. The criticism occurred while the athletes were still in Rio and, even more, upon their return to Australian soil. Kitty Chiller, 2016 Chief de Mission, spoke eloquently […]
Protect passwords for your CRM
Charity staff need to treat passwords like gold. Some do not. I visit, on average, three clients a week. I see passwords displayed on monitors, posted in workstations, and in other public forums most weeks. It is shocking. In some meetings, I hear things like “just use my login/password”. Instead of the person logging in for […]
Who does donor care well? University of Queensland. Again.
Recently, I wrote a blog post about the great call I had from University of Queensland (UQ). I often highlight UQ in my blog because the UQ Advancement Office follows best practice. But, this call was exceptional. On this particular call, UQ hit all the right points – an expression of appreciation of my financial support; […]
Best practice call from University of Queensland
I received my annual call from University of Queensland (UQ) this past weekend. It’s no secret I am a big fan of UQ and the manner in which the Advancement Office handles donors. As is typical with the UQ call each year, the call Saturday was a mix of stewardship, data enhancement, solicitation, and data […]
Innovation? Australian charities appear to have a long way to go
The 2016 GiveEasy Innovation Index has been released. Reviewing the Innovation Index, it is striking how far Australian charities have to go in terms of innovation. Jeremy Tobias, CEO of GiveEasy, does report there are some “promising signs”. Further, the Innovation Index shows a correlation between innovation and growing budgets. Tobias suggests this mirrors our […]
NFP data does not take care of itself
Is there careful oversight of the data in your CRM? A majority of the staff in today’s non-profit organisation believe the data somehow magically gets cleansed, de-duplicated, and managed day in and day out. The view is the data is on “auto pilot”. Staffs of non-profit organisations worry more about what is about to go […]
Review of Australian volunteer organisation, Help me with it
The nonprofit organisation Help me with it connects people who need help with people who want to volunteer to help out. Help me with it is not a volunteering clearing house with a purpose of connecting volunteers to community organisations. Instead, Help me with it labels themselves as “digital disrupters in the social service and volunteering sectors”. How does […]
Don’t change your strategy because of a few
How many times has someone, usually on your staff, suggested you change strategy because of a few complaints from donors? I once had a CEO walk into my office, throw three letters on my desk, and tell me I was going to “screw up” the direct marketing program because I had implemented a strategy out […]
Non-profits should get on with it – make the ask
Which charities acquire the most donors, the most gifts, and the largest donations? The ones who make an ask. I’m not talking about asking for gifts of $100,000+. You and I know it takes a while to make a major ask. You and your organisation must have a solid relationship with the prospective donor and […]
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