Putting a proper team in place for a non-profit CRM implementation

You conducted a Constituent Relationship Management (CRM) search, picked the best CRM platform and a terrific CRM supplier. You think your work is done? Often times a non-profit organisation will believe the bulk of the work for a CRM implementation falls on the implementation partner or the supplier? Nothing could be further from the truth. The fact is the work is a shared responsibility and it is important for a charitable organisation to understand the need to put a proper team in place for a non-profit CRM implementation.

Organisation Structure