About Us
FundraisingForce hires only the most highly experienced fundraisers.
Each consultant carries subject matter expertise in the area assigned. The advantage of a FundraisingForce consultant is the fact that our consultants have walked in your shoes and understand your business inside and out saving you time and project costs.
![Stephen Mally Stephen Mally](https://i0.wp.com/fundraisingforce.com.au/wp-content/uploads/2014/02/stephen_mally_frf_site.jpg?resize=428%2C445&ssl=1)
Stephen Mally
FundraisingForce hires the most seasoned consultants to bring the highest level of expertise to your non-profit organisation or university.
Stephen Mally CFRE FFIA is the Director of FundraisingForce.
Stephen Mally brings over 30 years of fundraising and non-profit consulting to the project. Having served as a 20-year fundraising veteran in the United States for a variety of health care related charities and hospitals, Stephen transitioned to consulting in Asia-Pacific and in Europe in 2008 where he has consulted with over 500 organisations in those regions gaining a vast amount of diverse exposure to diverse organisations, SRM solutions, fundraising programming and fundraising operations.
Stephen acquired his Certified Fundraising Executive (CFRE) credential in 2012. Less than 150 fundraisers in Australia and New Zealand hold the CFRE credential, which is the first globally recognised credential for fundraising professionals. CFRE International certifies experienced fundraising professionals aspiring to the highest standards of ethics, competence and service to the philanthropic sector.
Stephen was named a Fellow of the Fundraising Institute Australia (FIA) in 2017.
Speaking Engagements
Stephen Mally, Director, FundraisingForce, is currently accepting requests for speaking engagements that may be wrapped around his travel schedule.
A frequent presenter, Stephen has spoken at regional, national, and international fundraising and management conferences, including:
- Association of Development and Alumni Professionals in Education (ADAPE)/EducatePlus
- Association of Fundraising Professionals (AFP) Massachusetts
- Association of Fundraising Professionals (AFP) Hong Kong
- Association of Fundraising professionals (AFP) Singapore
- Association of Professional Researchers for Advancement (APRA)
- Blackbaud Conference for Nonprofits United States
- Blackbaud Conference for Nonprofits Asia-Pacific
- Council for Advancement & Support of Education (CASE) Asia-Pacific
- Fundraising & Philanthropy Magazine Australasia
- Fundraising Institute Australia
- JBWere
- The Newport Initiative
- Pathways Australia
- Variety – the Children’s Charity Australia
- Variety – the Children’s Charity International
- Women in Development (WID)
Stephen has also been published in:
- Third Sector Magazine (March 2017).
- The Non-Profit Voyeur (Fundraising and Philanthropy Magazine, April 2014).
- I’m Watching You! Fundraising and Philanthropy Magazine (April 2013 and May 2012).
- Data Hygiene is Everybody’s Business Fundraising and Philanthropy Magazine (April 2011).
- Data Hygiene is Everybody’s Business Fundraising Institute New Zealand (FINZ) (June 2010).
- Ask Your Constituents for Money? You Bet! A white paper for Association of Fundraising Professionals (AFP and Blackbaud (May 2008).
Our Services
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CRM Selection
Whether your organisation is selecting a constituent relationship management (CRM) solution for the first-time or is upgrading something already in place, our expert consultants will work with your team to find the perfect solution to meet the requirements of your non-profit organisation or university.
FundraisingForce will assist your charitable organisation to:
- Identify and document organisation-wide requirements.
- Craft a tender for proposals.
- Manage the demonstrations.
- Serve as a bridge between your organisation and the suppliers.
The end result is an ability for your organisation to focus on fundraising and management of your non-profit organisation while being guided through the very difficult and important process to select a solution to meet your organisation-wide requirements.
FundraisingForce has no affinity to any supplier or product in the marketplace. We truly are the independent and objective partners to help you find the best fit for your organisation.
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Database Analysis
Not every organisation seeks to replace their constituent relationship management (CRM) system. Some simply need a “tune up” of their CRM solution in order to realign it to meet the non-profit organisation’s business objectives.
Your CRM is the most important asset your organisation owns. Receiving an external, independent analysis is the best way for your organisation to determine if you are making the best use of your CRM. Our firm has experienced consultants who have conducted more than 750 of such analyses over the last several years and has expertise to identify areas for improvement, opportunities to implement best practices, and ways in which your organisation may increase fundraising and decrease costs.
![fundraising_review Fundraising Review/Strategic Planning](https://i0.wp.com/fundraisingforce.com.au/wp-content/uploads/2017/04/fundraising_review.png?resize=370%2C240&ssl=1)
Fundraising Review/
Strategic Planning
Fundraising Review
Have you ever looked at something for weeks, months, or even years, and failed to see the issues or opportunities for improvement? An objective, outsider evaluation of your overall fundraising program is often times the best way to analyse what is working well, which programmes deserve an “early retirement” and where there is a chance for revitalisation or new programmes to take their place.
Fundraising Strategic Planning
A fundraising review is the first step in an overall strategic planning process. A fundraising strategic plan (FSP) is a three-year roadmap to guide your organisation toward a destination. A FSP is a vital component, which identifies the overall fundraising goal of the organisation, breaks the goal into specific strategies by fundraising area, and offers key objectives, tasks, and assignments at the programmatic level. Every person in your organisation will participate in the process to receive total buy-in from your team.
The FSP will include:
- A review of fundraising history, including key income streams and associated expenses.
- A review of gaps across the organisation.
- A comparative analysis to show how your organisation stacks against industry peers.
- Goals, objective and assigned tasks by fundraising area.
- Tools to measure the outcomes of the FSP quarterly, annually and across the lifespan of the plan.
![fundraising_program_management Fundraising Program Management](https://i0.wp.com/fundraisingforce.com.au/wp-content/uploads/2017/04/fundraising_program_management.png?resize=370%2C240&ssl=1)
Fundraising Program Management
Whether your organisation lacks fundraising expertise, has experienced a recent staff vacancy, or needs an extra set of hands to achieve fundraising objectives, FundraisingForce has experienced fundraisers who may assist in:
- Direct marketing.
- Regular giving.
- Major Gifts.
- Trusts and Foundations.
- Corporate Partnerships.
- Special Events.
- Donor Stewardship/Donor Care.
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Mystery Shopping
Ever wonder how your organisation measures up against industry best practices? FundraisingForce offers a mystery shopping service to gain an independent evaluation of your organisation focused on hey areas, such as:
- Donation/gift giving experience.
- Receipting and acknowledgement processes.
- Repeat solicitations of donors.
- Donor care and stewardship.
FundraisingForce has mystery shoppers how will serve as donors of your organisation and conduct evaluations of multi-channel approaches over a timeframe of months or years. Organisations receive a report post-campaign, as well as an annual report, which offers organisation management insight and objective evaluations.
Testimonials
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Blog
Lessons for nonprofit organisations to consider
Many Australians shopped for new health insurance before 1 April when rates for most of us increased. When I received a notification from my insurer of my rate increase, I immediately called iSelect to seek a less expensive plan. I had bought my existing plan via iSelect and decided to start with this consolidator to […]
Taking care of loyal donors – it’s all about the stewardship
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CRM – an expense or an investment?
Non profit organisations struggle financially. It seems there is never enough cash on hand to build the necessary infrastructure and to be an innovative organisation. Maybe there is and maybe we need to think about things a little differently? Rather than look at things, like your customer relationship management (CRM) system, as a major expense […]
Creative non profit event idea
It seems most non profit organisations conduct events as part of their fundraising plan. Most organisations conduct the same types of events. Frankly, it’s a bit difficult to come up with a “unique” event and not a “copy” of other non profit organisations. Boston Children’s Hospital sent me a unique fundraising and education event […]
How do nonprofits show appreciation for volunteers?
Have you ever volunteered for an organisation and you were treated like you had received 50 years hard labour? Or, have you volunteered for an organisation which seems to express appreciation to you repeatedly? The fact is charitable organisations can’t thank volunteers enough. Some do it really well and others quite poorly or not at […]
Charity reminders for anniversary gifts in memory
A friend of mine passed away a year ago tomorrow. His family and friends have been dreading this one-year milestone. I can only imagine what his parents and sister are facing. Not everyone remembers the exact date a relative, friend, colleague, or neighbour passed away. At the time of death, people send cards, flowers, gifts […]
Non-profit mystery shopping – a must do
Mystery shopping is really not something your charitable organisation can ignore or decide to not action. Non-profit organisations must mystery shop. Mystery shopping defined Mystery shopping (or secret shopping) is the act by a nonprofit organisation to measure quality of service, compliance with a procedure, practice, or regulation, and/or to gather specific information about products and services. The secret […]
Virgin Australia offers inspiring event
Last night, I had the absolute pleasure of attending an event sponsored by Velocity, which is Virgin Australia’s frequent flyer program. The event featured the Australian Chamber Orchestra (ACO) and it was held at the ABC Studios. What was so unique about this event?At first glance, not a lot. It was what you we would, in the […]
Does the left hand know what the right is doing?
I received two Emails within 21 minutes of one another. Sound unusual? Probably not. However… …the two emails were from the same charity. One Email was announcing current events of the organisation. The second was a request for me to become a member. Even more interesting is the fact I have not heard from this […]
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