About Us
FundraisingForce hires only the most highly experienced fundraisers.
Each consultant carries subject matter expertise in the area assigned. The advantage of a FundraisingForce consultant is the fact that our consultants have walked in your shoes and understand your business inside and out saving you time and project costs.
Stephen Mally
FundraisingForce hires the most seasoned consultants to bring the highest level of expertise to your non-profit organisation or university.
Stephen Mally CFRE FFIA is the Director of FundraisingForce.
Stephen Mally brings over 30 years of fundraising and non-profit consulting to the project. Having served as a 20-year fundraising veteran in the United States for a variety of health care related charities and hospitals, Stephen transitioned to consulting in Asia-Pacific and in Europe in 2008 where he has consulted with over 500 organisations in those regions gaining a vast amount of diverse exposure to diverse organisations, SRM solutions, fundraising programming and fundraising operations.
Stephen acquired his Certified Fundraising Executive (CFRE) credential in 2012. Less than 150 fundraisers in Australia and New Zealand hold the CFRE credential, which is the first globally recognised credential for fundraising professionals. CFRE International certifies experienced fundraising professionals aspiring to the highest standards of ethics, competence and service to the philanthropic sector.
Stephen was named a Fellow of the Fundraising Institute Australia (FIA) in 2017.
Speaking Engagements
Stephen Mally, Director, FundraisingForce, is currently accepting requests for speaking engagements that may be wrapped around his travel schedule.
A frequent presenter, Stephen has spoken at regional, national, and international fundraising and management conferences, including:
- Association of Development and Alumni Professionals in Education (ADAPE)/EducatePlus
- Association of Fundraising Professionals (AFP) Massachusetts
- Association of Fundraising Professionals (AFP) Hong Kong
- Association of Fundraising professionals (AFP) Singapore
- Association of Professional Researchers for Advancement (APRA)
- Blackbaud Conference for Nonprofits United States
- Blackbaud Conference for Nonprofits Asia-Pacific
- Council for Advancement & Support of Education (CASE) Asia-Pacific
- Fundraising & Philanthropy Magazine Australasia
- Fundraising Institute Australia
- JBWere
- The Newport Initiative
- Pathways Australia
- Variety – the Children’s Charity Australia
- Variety – the Children’s Charity International
- Women in Development (WID)
Stephen has also been published in:
- Third Sector Magazine (March 2017).
- The Non-Profit Voyeur (Fundraising and Philanthropy Magazine, April 2014).
- I’m Watching You! Fundraising and Philanthropy Magazine (April 2013 and May 2012).
- Data Hygiene is Everybody’s Business Fundraising and Philanthropy Magazine (April 2011).
- Data Hygiene is Everybody’s Business Fundraising Institute New Zealand (FINZ) (June 2010).
- Ask Your Constituents for Money? You Bet! A white paper for Association of Fundraising Professionals (AFP and Blackbaud (May 2008).
Our Services
CRM Selection
Whether your organisation is selecting a constituent relationship management (CRM) solution for the first-time or is upgrading something already in place, our expert consultants will work with your team to find the perfect solution to meet the requirements of your non-profit organisation or university.
FundraisingForce will assist your charitable organisation to:
- Identify and document organisation-wide requirements.
- Craft a tender for proposals.
- Manage the demonstrations.
- Serve as a bridge between your organisation and the suppliers.
The end result is an ability for your organisation to focus on fundraising and management of your non-profit organisation while being guided through the very difficult and important process to select a solution to meet your organisation-wide requirements.
FundraisingForce has no affinity to any supplier or product in the marketplace. We truly are the independent and objective partners to help you find the best fit for your organisation.
Database Analysis
Not every organisation seeks to replace their constituent relationship management (CRM) system. Some simply need a “tune up” of their CRM solution in order to realign it to meet the non-profit organisation’s business objectives.
Your CRM is the most important asset your organisation owns. Receiving an external, independent analysis is the best way for your organisation to determine if you are making the best use of your CRM. Our firm has experienced consultants who have conducted more than 750 of such analyses over the last several years and has expertise to identify areas for improvement, opportunities to implement best practices, and ways in which your organisation may increase fundraising and decrease costs.
Fundraising Review/
Strategic Planning
Fundraising Review
Have you ever looked at something for weeks, months, or even years, and failed to see the issues or opportunities for improvement? An objective, outsider evaluation of your overall fundraising program is often times the best way to analyse what is working well, which programmes deserve an “early retirement” and where there is a chance for revitalisation or new programmes to take their place.
Fundraising Strategic Planning
A fundraising review is the first step in an overall strategic planning process. A fundraising strategic plan (FSP) is a three-year roadmap to guide your organisation toward a destination. A FSP is a vital component, which identifies the overall fundraising goal of the organisation, breaks the goal into specific strategies by fundraising area, and offers key objectives, tasks, and assignments at the programmatic level. Every person in your organisation will participate in the process to receive total buy-in from your team.
The FSP will include:
- A review of fundraising history, including key income streams and associated expenses.
- A review of gaps across the organisation.
- A comparative analysis to show how your organisation stacks against industry peers.
- Goals, objective and assigned tasks by fundraising area.
- Tools to measure the outcomes of the FSP quarterly, annually and across the lifespan of the plan.
Fundraising Program Management
Whether your organisation lacks fundraising expertise, has experienced a recent staff vacancy, or needs an extra set of hands to achieve fundraising objectives, FundraisingForce has experienced fundraisers who may assist in:
- Direct marketing.
- Regular giving.
- Major Gifts.
- Trusts and Foundations.
- Corporate Partnerships.
- Special Events.
- Donor Stewardship/Donor Care.
Mystery Shopping
Ever wonder how your organisation measures up against industry best practices? FundraisingForce offers a mystery shopping service to gain an independent evaluation of your organisation focused on hey areas, such as:
- Donation/gift giving experience.
- Receipting and acknowledgement processes.
- Repeat solicitations of donors.
- Donor care and stewardship.
FundraisingForce has mystery shoppers how will serve as donors of your organisation and conduct evaluations of multi-channel approaches over a timeframe of months or years. Organisations receive a report post-campaign, as well as an annual report, which offers organisation management insight and objective evaluations.
Testimonials
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Blog
New month – take four steps forward for donor care
It’s a new month and the first full work week of August 2014. Take four important steps today for donor care. Call a major donor who has not heard from your organisation in a while. Simply ask how they are going, tell them two or three exciting things happening with your organisation, and thank them […]
Matching Gifts can double or triple a charitable gift
Do your donors get their gifts to your organisation matched by their employer? Thousands of employers worldwide match the charitable giving of their employers. In Asia-Pacific, many charities have not yet fully developed a matching gift program. Let’s get a movement started! What are matching gifts? Employers match charitable giving of employees, retirees, and, often, […]
Crediting the historical appeal the donor is responding to or crediting the appeal that is currently active?
Scenario – a donor sends a gift using a coupon from the 2010 Christmas Appeal. This same donor surely received the 2014 Tax Appeal in May 2014. Should your organisation credit the 2010 Christmas Appeal or the 2014 Tax Appeal? What do you think? Organisations differ when faced with this question. Some staffs argue the […]
Dirty data will get you nowhere…except broke
I moved in April of this year. It is now nearly August. I am surprised not a single non-profit organisation – school, university, cultural, environmental, health, medical research, or other type of organisation, has found where I now live. If it were not for Australia Post’s mail redirection service, I would have lost contact with […]
Zoos Victoria Foundation offers another great example to follow
Many of you know that I have sung the praises of Zoos Victoria and the Zoos Victoria Foundation many times. Today, I received an outstanding year-end tax receipt from Zoos Victoria Foundation. It contained some important requests that I think ought to be highlighted. Zoos Victoria Foundation asked me to upgrade my monthly support, make […]
Customer service – your most important deliverable
Both non-profits and suppliers in the non-profit marketplace must deliver solid customer service. If a charity does not deliver a high level of customer service, the likelihood of the charity retaining their donors is nil. Likewise, if suppliers do not deliver a high level of customer service, the likelihood of retaining the charity customer is […]
Not my goal! The importance of collaborative goal setting
How many times have we heard staff on fundraising teams say “that’s not my goal” when something goes sour during the financial year? How many times have we, as fundraising staff, been handed a goal without understanding how it was created? Frustrating, at best, and completely preventable if managers and staff work together on goal […]
Do you have an elevator pitch?
Do you have an elevator pitch for your organisation? If someone asks you what your organiation does or why they should fund your organisation, are you prepared to give a succinct few lines? Many staff and some volunteers might struggle with this task. It is something we all need to be able to do with […]
Charities behind the 8 ball with QR Codes? Or, are QR Codes something to ignore?
Charities use of QR codes appear to be either late to the game or, perhaps, charities are approaching the game a bit cautiously. I am not sure. Let me tell you what has caused me to as the question. When on a recent business trip to New Zealand, I was faced with QR codes repeatedly. […]
Let’s learn from other types of organisations
When I work with potential customers to help them develop solutions to their challenges, those prospective customers usually want me to identify other customers that are exactly the same type of organisation with the same set of challenges. “What other hospitals…what other museums…which of the universities”?” Often times I will give scenarios for the same […]
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