About Us
FundraisingForce hires only the most highly experienced fundraisers.
Each consultant carries subject matter expertise in the area assigned. The advantage of a FundraisingForce consultant is the fact that our consultants have walked in your shoes and understand your business inside and out saving you time and project costs.
Stephen Mally
FundraisingForce hires the most seasoned consultants to bring the highest level of expertise to your non-profit organisation or university.
Stephen Mally CFRE FFIA is the Director of FundraisingForce.
Stephen Mally brings over 30 years of fundraising and non-profit consulting to the project. Having served as a 20-year fundraising veteran in the United States for a variety of health care related charities and hospitals, Stephen transitioned to consulting in Asia-Pacific and in Europe in 2008 where he has consulted with over 500 organisations in those regions gaining a vast amount of diverse exposure to diverse organisations, SRM solutions, fundraising programming and fundraising operations.
Stephen acquired his Certified Fundraising Executive (CFRE) credential in 2012. Less than 150 fundraisers in Australia and New Zealand hold the CFRE credential, which is the first globally recognised credential for fundraising professionals. CFRE International certifies experienced fundraising professionals aspiring to the highest standards of ethics, competence and service to the philanthropic sector.
Stephen was named a Fellow of the Fundraising Institute Australia (FIA) in 2017.
Speaking Engagements
Stephen Mally, Director, FundraisingForce, is currently accepting requests for speaking engagements that may be wrapped around his travel schedule.
A frequent presenter, Stephen has spoken at regional, national, and international fundraising and management conferences, including:
- Association of Development and Alumni Professionals in Education (ADAPE)/EducatePlus
- Association of Fundraising Professionals (AFP) Massachusetts
- Association of Fundraising Professionals (AFP) Hong Kong
- Association of Fundraising professionals (AFP) Singapore
- Association of Professional Researchers for Advancement (APRA)
- Blackbaud Conference for Nonprofits United States
- Blackbaud Conference for Nonprofits Asia-Pacific
- Council for Advancement & Support of Education (CASE) Asia-Pacific
- Fundraising & Philanthropy Magazine Australasia
- Fundraising Institute Australia
- JBWere
- The Newport Initiative
- Pathways Australia
- Variety – the Children’s Charity Australia
- Variety – the Children’s Charity International
- Women in Development (WID)
Stephen has also been published in:
- Third Sector Magazine (March 2017).
- The Non-Profit Voyeur (Fundraising and Philanthropy Magazine, April 2014).
- I’m Watching You! Fundraising and Philanthropy Magazine (April 2013 and May 2012).
- Data Hygiene is Everybody’s Business Fundraising and Philanthropy Magazine (April 2011).
- Data Hygiene is Everybody’s Business Fundraising Institute New Zealand (FINZ) (June 2010).
- Ask Your Constituents for Money? You Bet! A white paper for Association of Fundraising Professionals (AFP and Blackbaud (May 2008).
Our Services
CRM Selection
Whether your organisation is selecting a constituent relationship management (CRM) solution for the first-time or is upgrading something already in place, our expert consultants will work with your team to find the perfect solution to meet the requirements of your non-profit organisation or university.
FundraisingForce will assist your charitable organisation to:
- Identify and document organisation-wide requirements.
- Craft a tender for proposals.
- Manage the demonstrations.
- Serve as a bridge between your organisation and the suppliers.
The end result is an ability for your organisation to focus on fundraising and management of your non-profit organisation while being guided through the very difficult and important process to select a solution to meet your organisation-wide requirements.
FundraisingForce has no affinity to any supplier or product in the marketplace. We truly are the independent and objective partners to help you find the best fit for your organisation.
Database Analysis
Not every organisation seeks to replace their constituent relationship management (CRM) system. Some simply need a “tune up” of their CRM solution in order to realign it to meet the non-profit organisation’s business objectives.
Your CRM is the most important asset your organisation owns. Receiving an external, independent analysis is the best way for your organisation to determine if you are making the best use of your CRM. Our firm has experienced consultants who have conducted more than 750 of such analyses over the last several years and has expertise to identify areas for improvement, opportunities to implement best practices, and ways in which your organisation may increase fundraising and decrease costs.
Fundraising Review/
Strategic Planning
Fundraising Review
Have you ever looked at something for weeks, months, or even years, and failed to see the issues or opportunities for improvement? An objective, outsider evaluation of your overall fundraising program is often times the best way to analyse what is working well, which programmes deserve an “early retirement” and where there is a chance for revitalisation or new programmes to take their place.
Fundraising Strategic Planning
A fundraising review is the first step in an overall strategic planning process. A fundraising strategic plan (FSP) is a three-year roadmap to guide your organisation toward a destination. A FSP is a vital component, which identifies the overall fundraising goal of the organisation, breaks the goal into specific strategies by fundraising area, and offers key objectives, tasks, and assignments at the programmatic level. Every person in your organisation will participate in the process to receive total buy-in from your team.
The FSP will include:
- A review of fundraising history, including key income streams and associated expenses.
- A review of gaps across the organisation.
- A comparative analysis to show how your organisation stacks against industry peers.
- Goals, objective and assigned tasks by fundraising area.
- Tools to measure the outcomes of the FSP quarterly, annually and across the lifespan of the plan.
Fundraising Program Management
Whether your organisation lacks fundraising expertise, has experienced a recent staff vacancy, or needs an extra set of hands to achieve fundraising objectives, FundraisingForce has experienced fundraisers who may assist in:
- Direct marketing.
- Regular giving.
- Major Gifts.
- Trusts and Foundations.
- Corporate Partnerships.
- Special Events.
- Donor Stewardship/Donor Care.
Mystery Shopping
Ever wonder how your organisation measures up against industry best practices? FundraisingForce offers a mystery shopping service to gain an independent evaluation of your organisation focused on hey areas, such as:
- Donation/gift giving experience.
- Receipting and acknowledgement processes.
- Repeat solicitations of donors.
- Donor care and stewardship.
FundraisingForce has mystery shoppers how will serve as donors of your organisation and conduct evaluations of multi-channel approaches over a timeframe of months or years. Organisations receive a report post-campaign, as well as an annual report, which offers organisation management insight and objective evaluations.
Testimonials
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Blog
How to Commemorate Go-live with Your New CRM
Implementing a new Customer Relationship Management (CRM) system is a significant milestone for any organisation. It represents an investment in improving efficiency, enhancing customer relationships, and driving growth. Go-live with your new CRM is a momentous occasion that deserves to be celebrated. Here are some creative and meaningful ways to mark this achievement and inspire […]
How CEOs and Heads of Fundraising Can Improve Their Relationship
In the nonprofit sector, the relationship between the CEO and the Head of Fundraising is one of the most critical dynamics within an organisation. A strong, collaborative partnership between these two leaders can drive success, while a strained relationship can hinder progress and morale. Here are practical strategies for CEOs and Heads of Fundraising to […]
Why the CEO and Head of Fundraising Must Work Hand in Hand
In the world of nonprofits and charitable organisations, success hinges on effective collaboration among leadership. Two roles are particularly crucial: the CEO and the Head of Fundraising. While their responsibilities may differ, their goals align closely, and their ability to work together seamlessly can make or break the organisation’s mission. Here are compelling reasons why […]
Securing a Speaking Slot at a Fundraising Conference
Securing a speaking slot at a fundraising conference is a significant achievement that can elevate your professional profile, expand your network, and position you as a thought leader in the field. However, with many qualified professionals vying for these coveted spots, it’s essential to approach the application process strategically. Here’s a step-by-step guide to help […]
The Power of Speaking at Fundraising Conferences
In the world of nonprofit organisations and philanthropic initiatives, the role of a fundraiser is pivotal. Fundraisers are the lifeblood of these organisations, driving the financial support necessary to fuel meaningful causes. While their primary focus often lies in strategising and executing fundraising campaigns, fundraisers should also consider the immense value of speaking at fundraising […]
Ready to Launch Mystery Shopping? Here’s How
Mystery shopping is a powerful tool that charities can use to evaluate and improve their operations. While often associated with retail, this practice is increasingly being adopted by nonprofits to ensure that their services are delivered effectively and that donor interactions are handled professionally. Here’s a step-by-step guide on how charities can successfully launch a […]
Are Donor Relationships Impacted by Working from Home Arrangements?
The shift to remote work has transformed the way organisations operate across various sectors, and nonprofits are no exception. While working from home has brought about numerous efficiencies and conveniences, it has also posed unique challenges, especially in the realm of donor relationships. Nonprofits, which thrive on personal connections and community engagement, have had to […]
Mystery Shopping – One Way to Ensure Donor Trust
In the world of nonprofit organisations, maintaining trust and credibility is paramount. Donors, volunteers, and beneficiaries all depend on charities to operate transparently, efficiently, and ethically. One method that has proven invaluable for ensuring these standards is mystery shopping. While often associated with the retail industry, mystery shopping is increasingly being adopted by charities to […]
Giving to Nonprofit Organisations Impacted by Elections?
Elections are a pivotal time in any country, shaping the political landscape and influencing public policy for years to come. However, the impact of elections extends beyond government offices and legislative halls; they also significantly affect nonprofit organisations. From shifts in donor behaviour to changes in public funding, elections can have a profound impact on […]
Starting Strong: The First Three Steps for a New Fundraising Manager
Stepping into the role of a fundraising manager is both exciting and challenging. The impact of your efforts will be pivotal in driving the mission and growth of the nonprofit organisation you serve. As you embark on this journey, setting a solid foundation is crucial. Here are the first three things a new fundraising manager […]