About Us
FundraisingForce hires only the most highly experienced fundraisers.
Each consultant carries subject matter expertise in the area assigned. The advantage of a FundraisingForce consultant is the fact that our consultants have walked in your shoes and understand your business inside and out saving you time and project costs.

Stephen Mally
FundraisingForce hires the most seasoned consultants to bring the highest level of expertise to your non-profit organisation or university.
Stephen Mally CFRE FFIA is the Director of FundraisingForce.
Stephen Mally brings over 30 years of fundraising and non-profit consulting to the project. Having served as a 20-year fundraising veteran in the United States for a variety of health care related charities and hospitals, Stephen transitioned to consulting in Asia-Pacific and in Europe in 2008 where he has consulted with over 500 organisations in those regions gaining a vast amount of diverse exposure to diverse organisations, SRM solutions, fundraising programming and fundraising operations.
Stephen acquired his Certified Fundraising Executive (CFRE) credential in 2012. Less than 150 fundraisers in Australia and New Zealand hold the CFRE credential, which is the first globally recognised credential for fundraising professionals. CFRE International certifies experienced fundraising professionals aspiring to the highest standards of ethics, competence and service to the philanthropic sector.
Stephen was named a Fellow of the Fundraising Institute Australia (FIA) in 2017.
Speaking Engagements
Stephen Mally, Director, FundraisingForce, is currently accepting requests for speaking engagements that may be wrapped around his travel schedule.
A frequent presenter, Stephen has spoken at regional, national, and international fundraising and management conferences, including:
- Association of Development and Alumni Professionals in Education (ADAPE)/EducatePlus
- Association of Fundraising Professionals (AFP) Massachusetts
- Association of Fundraising Professionals (AFP) Hong Kong
- Association of Fundraising professionals (AFP) Singapore
- Association of Professional Researchers for Advancement (APRA)
- Blackbaud Conference for Nonprofits United States
- Blackbaud Conference for Nonprofits Asia-Pacific
- Council for Advancement & Support of Education (CASE) Asia-Pacific
- Fundraising & Philanthropy Magazine Australasia
- Fundraising Institute Australia
- JBWere
- The Newport Initiative
- Pathways Australia
- Variety – the Children’s Charity Australia
- Variety – the Children’s Charity International
- Women in Development (WID)
Stephen has also been published in:
- Third Sector Magazine (March 2017).
- The Non-Profit Voyeur (Fundraising and Philanthropy Magazine, April 2014).
- I’m Watching You! Fundraising and Philanthropy Magazine (April 2013 and May 2012).
- Data Hygiene is Everybody’s Business Fundraising and Philanthropy Magazine (April 2011).
- Data Hygiene is Everybody’s Business Fundraising Institute New Zealand (FINZ) (June 2010).
- Ask Your Constituents for Money? You Bet! A white paper for Association of Fundraising Professionals (AFP and Blackbaud (May 2008).
Our Services

CRM Selection
Whether your organisation is selecting a constituent relationship management (CRM) solution for the first-time or is upgrading something already in place, our expert consultants will work with your team to find the perfect solution to meet the requirements of your non-profit organisation or university.
FundraisingForce will assist your charitable organisation to:
- Identify and document organisation-wide requirements.
- Craft a tender for proposals.
- Manage the demonstrations.
- Serve as a bridge between your organisation and the suppliers.
The end result is an ability for your organisation to focus on fundraising and management of your non-profit organisation while being guided through the very difficult and important process to select a solution to meet your organisation-wide requirements.
FundraisingForce has no affinity to any supplier or product in the marketplace. We truly are the independent and objective partners to help you find the best fit for your organisation.

Database Analysis
Not every organisation seeks to replace their constituent relationship management (CRM) system. Some simply need a “tune up” of their CRM solution in order to realign it to meet the non-profit organisation’s business objectives.
Your CRM is the most important asset your organisation owns. Receiving an external, independent analysis is the best way for your organisation to determine if you are making the best use of your CRM. Our firm has experienced consultants who have conducted more than 750 of such analyses over the last several years and has expertise to identify areas for improvement, opportunities to implement best practices, and ways in which your organisation may increase fundraising and decrease costs.

Fundraising Review/
Strategic Planning
Fundraising Review
Have you ever looked at something for weeks, months, or even years, and failed to see the issues or opportunities for improvement? An objective, outsider evaluation of your overall fundraising program is often times the best way to analyse what is working well, which programmes deserve an “early retirement” and where there is a chance for revitalisation or new programmes to take their place.
Fundraising Strategic Planning
A fundraising review is the first step in an overall strategic planning process. A fundraising strategic plan (FSP) is a three-year roadmap to guide your organisation toward a destination. A FSP is a vital component, which identifies the overall fundraising goal of the organisation, breaks the goal into specific strategies by fundraising area, and offers key objectives, tasks, and assignments at the programmatic level. Every person in your organisation will participate in the process to receive total buy-in from your team.
The FSP will include:
- A review of fundraising history, including key income streams and associated expenses.
- A review of gaps across the organisation.
- A comparative analysis to show how your organisation stacks against industry peers.
- Goals, objective and assigned tasks by fundraising area.
- Tools to measure the outcomes of the FSP quarterly, annually and across the lifespan of the plan.

Fundraising Program Management
Whether your organisation lacks fundraising expertise, has experienced a recent staff vacancy, or needs an extra set of hands to achieve fundraising objectives, FundraisingForce has experienced fundraisers who may assist in:
- Direct marketing.
- Regular giving.
- Major Gifts.
- Trusts and Foundations.
- Corporate Partnerships.
- Special Events.
- Donor Stewardship/Donor Care.

Mystery Shopping
Ever wonder how your organisation measures up against industry best practices? FundraisingForce offers a mystery shopping service to gain an independent evaluation of your organisation focused on hey areas, such as:
- Donation/gift giving experience.
- Receipting and acknowledgement processes.
- Repeat solicitations of donors.
- Donor care and stewardship.
FundraisingForce has mystery shoppers how will serve as donors of your organisation and conduct evaluations of multi-channel approaches over a timeframe of months or years. Organisations receive a report post-campaign, as well as an annual report, which offers organisation management insight and objective evaluations.
Testimonials
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Blog
Data Migration Between CRMs – Important Steps
For charities, the seamless management of data is paramount to achieving their goals effectively. When transitioning from one Customer Relationship Management (CRM) system to another, careful planning and execution of a data migration strategy are crucial. In this blog post, we’ll explore the essential steps charities should take to prepare their data for a smooth […]
The Importance of National Change of Address (NCOA) Processes
Charities play a vital role in addressing societal issues and providing support to those in need. To effectively carry out their missions, charities must stay connected with their donors, supporters, and beneficiaries. One often overlooked yet essential aspect of maintaining this connection is the National Change of Address (NCOA) process. In this blog post, we […]
The Overlooked Role of Change Management in CRM Implementations
In the dynamic realm of business operations, Customer Relationship Management (CRM) systems have become indispensable tools for organisations aiming to optimise customer interactions, enhance efficiency, and drive growth. However, amidst the excitement of adopting new technology, one crucial aspect often overlooked is change management. This blog post delves into the reasons behind the neglect of […]
Data Inventory – How Charities Can Harness Its Power for Seamless Data Migration
As charitable organisations strive to make a positive impact in the world, the effective management of data is becoming increasingly essential. Embracing technology and modernising systems through data migration is a pivotal step in this journey. To ensure a smooth transition, charities can leverage the power of a comprehensive data inventory. Let’s explore how charities […]
Mr and Mrs Records are a Hangover from Legacy Systems
In the ever-evolving landscape of customer relationship management (CRM), organisations are continually seeking ways to enhance their interactions with constituents. One crucial aspect that often gets overlooked is the need to treat contact records as individual entities rather than grouping them into generic “Mr. and Mrs.” records. This shift towards recognising and valuing individual identities […]
The Significance of Establishing Business Processes Before Technology Implementation
In today’s rapidly evolving business landscape, integrating new technologies is often seen as a catalyst for growth and efficiency. However, the success of technology implementation is highly dependent on the clarity and efficacy of established business processes. In this blog post, we’ll delve into the importance of laying a solid foundation by establishing and documenting […]
Protecting Personal Data: Requesting CVV via Mail is Against PCI Compliance
In an era dominated by digital transactions and online commerce, the security of personal financial information remains a paramount concern. One practice that raises red flags for security experts is the request for a CVV or a CCV via mail. A card verification value (CVV) or card verification code (CVC) is a 3 or 4-digit security code […]
Navigating a Technology Implementation: Balancing Time Allocation for Success
The rapid evolution of technology is both a boon and a challenge for organisations seeking to leverage innovative solutions. Implementing new technologies can significantly impact business operations, but the success of such initiatives often hinges on the allocation of adequate time and resources. In this blog post, we’ll explore the importance of dedicating sufficient resources […]
Mastering Professional Networking Events: Strategies for Maximising Opportunities
Networking events offer invaluable opportunities to expand professional connections, gain insights, and advance your career. Whether it’s a conference, industry seminar, or local meet-up, making the most of these events requires strategic planning and effective engagement. Key strategies to help you navigate and maximise any professional networking event Set Clear Objectives: Before attending the event, […]
Religion – An Influencer of Philanthropic Giving
Philanthropy, rooted in the desire to promote the welfare of others, manifests in various forms across societies and cultures. One significant influencer of charitable giving is religion. Faith-based traditions and beliefs have historically played a profound role in shaping philanthropic attitudes and behaviors worldwide. Let’s delve into the multifaceted relationship between religion and philanthropic giving. […]