About Us
FundraisingForce hires only the most highly experienced fundraisers.
Each consultant carries subject matter expertise in the area assigned. The advantage of a FundraisingForce consultant is the fact that our consultants have walked in your shoes and understand your business inside and out saving you time and project costs.
Stephen Mally
FundraisingForce hires the most seasoned consultants to bring the highest level of expertise to your non-profit organisation or university.
Stephen Mally CFRE FFIA is the Director of FundraisingForce.
Stephen Mally brings over 30 years of fundraising and non-profit consulting to the project. Having served as a 20-year fundraising veteran in the United States for a variety of health care related charities and hospitals, Stephen transitioned to consulting in Asia-Pacific and in Europe in 2008 where he has consulted with over 500 organisations in those regions gaining a vast amount of diverse exposure to diverse organisations, SRM solutions, fundraising programming and fundraising operations.
Stephen acquired his Certified Fundraising Executive (CFRE) credential in 2012. Less than 150 fundraisers in Australia and New Zealand hold the CFRE credential, which is the first globally recognised credential for fundraising professionals. CFRE International certifies experienced fundraising professionals aspiring to the highest standards of ethics, competence and service to the philanthropic sector.
Stephen was named a Fellow of the Fundraising Institute Australia (FIA) in 2017.
Speaking Engagements
Stephen Mally, Director, FundraisingForce, is currently accepting requests for speaking engagements that may be wrapped around his travel schedule.
A frequent presenter, Stephen has spoken at regional, national, and international fundraising and management conferences, including:
- Association of Development and Alumni Professionals in Education (ADAPE)/EducatePlus
- Association of Fundraising Professionals (AFP) Massachusetts
- Association of Fundraising Professionals (AFP) Hong Kong
- Association of Fundraising professionals (AFP) Singapore
- Association of Professional Researchers for Advancement (APRA)
- Blackbaud Conference for Nonprofits United States
- Blackbaud Conference for Nonprofits Asia-Pacific
- Council for Advancement & Support of Education (CASE) Asia-Pacific
- Fundraising & Philanthropy Magazine Australasia
- Fundraising Institute Australia
- JBWere
- The Newport Initiative
- Pathways Australia
- Variety – the Children’s Charity Australia
- Variety – the Children’s Charity International
- Women in Development (WID)
Stephen has also been published in:
- Third Sector Magazine (March 2017).
- The Non-Profit Voyeur (Fundraising and Philanthropy Magazine, April 2014).
- I’m Watching You! Fundraising and Philanthropy Magazine (April 2013 and May 2012).
- Data Hygiene is Everybody’s Business Fundraising and Philanthropy Magazine (April 2011).
- Data Hygiene is Everybody’s Business Fundraising Institute New Zealand (FINZ) (June 2010).
- Ask Your Constituents for Money? You Bet! A white paper for Association of Fundraising Professionals (AFP and Blackbaud (May 2008).
Our Services
CRM Selection
Whether your organisation is selecting a constituent relationship management (CRM) solution for the first-time or is upgrading something already in place, our expert consultants will work with your team to find the perfect solution to meet the requirements of your non-profit organisation or university.
FundraisingForce will assist your charitable organisation to:
- Identify and document organisation-wide requirements.
- Craft a tender for proposals.
- Manage the demonstrations.
- Serve as a bridge between your organisation and the suppliers.
The end result is an ability for your organisation to focus on fundraising and management of your non-profit organisation while being guided through the very difficult and important process to select a solution to meet your organisation-wide requirements.
FundraisingForce has no affinity to any supplier or product in the marketplace. We truly are the independent and objective partners to help you find the best fit for your organisation.
Database Analysis
Not every organisation seeks to replace their constituent relationship management (CRM) system. Some simply need a “tune up” of their CRM solution in order to realign it to meet the non-profit organisation’s business objectives.
Your CRM is the most important asset your organisation owns. Receiving an external, independent analysis is the best way for your organisation to determine if you are making the best use of your CRM. Our firm has experienced consultants who have conducted more than 750 of such analyses over the last several years and has expertise to identify areas for improvement, opportunities to implement best practices, and ways in which your organisation may increase fundraising and decrease costs.
Fundraising Review/
Strategic Planning
Fundraising Review
Have you ever looked at something for weeks, months, or even years, and failed to see the issues or opportunities for improvement? An objective, outsider evaluation of your overall fundraising program is often times the best way to analyse what is working well, which programmes deserve an “early retirement” and where there is a chance for revitalisation or new programmes to take their place.
Fundraising Strategic Planning
A fundraising review is the first step in an overall strategic planning process. A fundraising strategic plan (FSP) is a three-year roadmap to guide your organisation toward a destination. A FSP is a vital component, which identifies the overall fundraising goal of the organisation, breaks the goal into specific strategies by fundraising area, and offers key objectives, tasks, and assignments at the programmatic level. Every person in your organisation will participate in the process to receive total buy-in from your team.
The FSP will include:
- A review of fundraising history, including key income streams and associated expenses.
- A review of gaps across the organisation.
- A comparative analysis to show how your organisation stacks against industry peers.
- Goals, objective and assigned tasks by fundraising area.
- Tools to measure the outcomes of the FSP quarterly, annually and across the lifespan of the plan.
Fundraising Program Management
Whether your organisation lacks fundraising expertise, has experienced a recent staff vacancy, or needs an extra set of hands to achieve fundraising objectives, FundraisingForce has experienced fundraisers who may assist in:
- Direct marketing.
- Regular giving.
- Major Gifts.
- Trusts and Foundations.
- Corporate Partnerships.
- Special Events.
- Donor Stewardship/Donor Care.
Mystery Shopping
Ever wonder how your organisation measures up against industry best practices? FundraisingForce offers a mystery shopping service to gain an independent evaluation of your organisation focused on hey areas, such as:
- Donation/gift giving experience.
- Receipting and acknowledgement processes.
- Repeat solicitations of donors.
- Donor care and stewardship.
FundraisingForce has mystery shoppers how will serve as donors of your organisation and conduct evaluations of multi-channel approaches over a timeframe of months or years. Organisations receive a report post-campaign, as well as an annual report, which offers organisation management insight and objective evaluations.
Testimonials
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Blog
Return to Sender and mail marked deceased do not self-process
It fascinates me when I walk through many non-profit organisations and I see AUS Post bins overflowing with pieces marked Return to Sender (RTS) and deceased. Some of this mail has been in these bins for so long it is collecting dust. Bins of RTS and mail marked deceased do not self-process. Your team must […]
Suppliers supporting fundraisers
Special thanks to the special suppliers who supported the @FundInstNSW End of Year Celebration. More than 140 non-profit fundraisers gathered in Sydney on 5 December to celebrate our sector and the Fundraising Institute Australia honourees. We are a very successful sector full of very giving suppliers who sponsor the @FundInstNSW events over the course of the […]
Is your Christmas Appeal running short? A few ideas to get it across the line
I bet you are watching the dashboards in your CRM to see how your Christmas Appeal is performing. You might be bit anxious because your Christmas Appeal appears to be running short of goal and short in terms of year on year numbers. It’s not too late to take a few easy steps to achieve […]
Standing out in the letter or email box – step 2 of three to a successful campaign
I’ve often written and spoken about the importance of standing out in the letter or email box. It is the second most important of the three critical steps to a successful campaign. Those three steps are: Getting your letter or email delivered to its intended recipients. The importance of data hygiene. Standing out in the […]
#GivingTuesday 2018 – these fantastic results speak for themselves
#GivingTuesday 2018 has come and gone. Reports suggest the income from #GivingTuesday have broken all previous records. Results include:1 150+ countries participating (including Australia!) 3.6M online donations 14.2B social media impressions 110+ community coalitions $380M dollars raised online $105.55 mean online donation These fantastic results speak for themselves. #GivingTuesday is a global day of giving […]
Are hand-written thank you notes a thing of the past?
I received a hand-written thank you note this week. Are hand-written thank you notes a think of the past? When was the last time you received a hand-written note, card, letter, or any sort of communication? Perhaps you receive some birthday cards or a card at the end of the year to mark Christmas, Hanukah […]
#GivingTuesday, Australia
It’s the Tuesday following US Thanksgiving, Blackbaud Friday, Small Business Saturday, Cyber Monday. That means it’s #GivingTuesday, Australia. What are you planning to do for #GivingTuesday? Have you had plans in place to execute for many months? Or, have you planned nothing at all? #GivingTuesday is a unique opportunity for charities, suppliers, and donors to […]
Fundraising strategic planning – made fun – register now
Tomorrow, a dozen fundraisers will gather to participate in a masterclass I created to deliver for Fundraising Institute Australia in Melbourne and Sydney. This masterclass, Fundraising Strategic Planning is an opportunity for participants to learn about: Which parties to engage when developing your Fundraising Strategic Plan. The key components of a successful Fundraising Strategic Plan, including […]
GivingTuesday is just 14 days away – what are you doing to contribute?
#GivingTuesday, scheduled for 27 November 2018, is fast approaching. In fact, #GivingTuesday is just 14 days away. There has been an abundance of activity on social media this year, even here in Australia. It is fantastic to see the energy and the enthusiasm for #GivingTuesday this year. What are you planning to do to take […]
Telemarketers – how not to end up with my donation
Little or no engagement during a telemarketing call is one way telemarketers calling on behalf of a non-profit organisation may not end up with a donation. I received a telemarketing call from a leading supplier in the market last week. The caller stated he was calling from <telemarketing firm> and he was representing X charity*. […]
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