About Us
FundraisingForce hires only the most highly experienced fundraisers.
Each consultant carries subject matter expertise in the area assigned. The advantage of a FundraisingForce consultant is the fact that our consultants have walked in your shoes and understand your business inside and out saving you time and project costs.
Stephen Mally
FundraisingForce hires the most seasoned consultants to bring the highest level of expertise to your non-profit organisation or university.
Stephen Mally CFRE FFIA is the Director of FundraisingForce.
Stephen Mally brings over 30 years of fundraising and non-profit consulting to the project. Having served as a 20-year fundraising veteran in the United States for a variety of health care related charities and hospitals, Stephen transitioned to consulting in Asia-Pacific and in Europe in 2008 where he has consulted with over 500 organisations in those regions gaining a vast amount of diverse exposure to diverse organisations, SRM solutions, fundraising programming and fundraising operations.
Stephen acquired his Certified Fundraising Executive (CFRE) credential in 2012. Less than 150 fundraisers in Australia and New Zealand hold the CFRE credential, which is the first globally recognised credential for fundraising professionals. CFRE International certifies experienced fundraising professionals aspiring to the highest standards of ethics, competence and service to the philanthropic sector.
Stephen was named a Fellow of the Fundraising Institute Australia (FIA) in 2017.
Speaking Engagements
Stephen Mally, Director, FundraisingForce, is currently accepting requests for speaking engagements that may be wrapped around his travel schedule.
A frequent presenter, Stephen has spoken at regional, national, and international fundraising and management conferences, including:
- Association of Development and Alumni Professionals in Education (ADAPE)/EducatePlus
- Association of Fundraising Professionals (AFP) Massachusetts
- Association of Fundraising Professionals (AFP) Hong Kong
- Association of Fundraising professionals (AFP) Singapore
- Association of Professional Researchers for Advancement (APRA)
- Blackbaud Conference for Nonprofits United States
- Blackbaud Conference for Nonprofits Asia-Pacific
- Council for Advancement & Support of Education (CASE) Asia-Pacific
- Fundraising & Philanthropy Magazine Australasia
- Fundraising Institute Australia
- JBWere
- The Newport Initiative
- Pathways Australia
- Variety – the Children’s Charity Australia
- Variety – the Children’s Charity International
- Women in Development (WID)
Stephen has also been published in:
- Third Sector Magazine (March 2017).
- The Non-Profit Voyeur (Fundraising and Philanthropy Magazine, April 2014).
- I’m Watching You! Fundraising and Philanthropy Magazine (April 2013 and May 2012).
- Data Hygiene is Everybody’s Business Fundraising and Philanthropy Magazine (April 2011).
- Data Hygiene is Everybody’s Business Fundraising Institute New Zealand (FINZ) (June 2010).
- Ask Your Constituents for Money? You Bet! A white paper for Association of Fundraising Professionals (AFP and Blackbaud (May 2008).
Our Services
CRM Selection
Whether your organisation is selecting a constituent relationship management (CRM) solution for the first-time or is upgrading something already in place, our expert consultants will work with your team to find the perfect solution to meet the requirements of your non-profit organisation or university.
FundraisingForce will assist your charitable organisation to:
- Identify and document organisation-wide requirements.
- Craft a tender for proposals.
- Manage the demonstrations.
- Serve as a bridge between your organisation and the suppliers.
The end result is an ability for your organisation to focus on fundraising and management of your non-profit organisation while being guided through the very difficult and important process to select a solution to meet your organisation-wide requirements.
FundraisingForce has no affinity to any supplier or product in the marketplace. We truly are the independent and objective partners to help you find the best fit for your organisation.
Database Analysis
Not every organisation seeks to replace their constituent relationship management (CRM) system. Some simply need a “tune up” of their CRM solution in order to realign it to meet the non-profit organisation’s business objectives.
Your CRM is the most important asset your organisation owns. Receiving an external, independent analysis is the best way for your organisation to determine if you are making the best use of your CRM. Our firm has experienced consultants who have conducted more than 750 of such analyses over the last several years and has expertise to identify areas for improvement, opportunities to implement best practices, and ways in which your organisation may increase fundraising and decrease costs.
Fundraising Review/
Strategic Planning
Fundraising Review
Have you ever looked at something for weeks, months, or even years, and failed to see the issues or opportunities for improvement? An objective, outsider evaluation of your overall fundraising program is often times the best way to analyse what is working well, which programmes deserve an “early retirement” and where there is a chance for revitalisation or new programmes to take their place.
Fundraising Strategic Planning
A fundraising review is the first step in an overall strategic planning process. A fundraising strategic plan (FSP) is a three-year roadmap to guide your organisation toward a destination. A FSP is a vital component, which identifies the overall fundraising goal of the organisation, breaks the goal into specific strategies by fundraising area, and offers key objectives, tasks, and assignments at the programmatic level. Every person in your organisation will participate in the process to receive total buy-in from your team.
The FSP will include:
- A review of fundraising history, including key income streams and associated expenses.
- A review of gaps across the organisation.
- A comparative analysis to show how your organisation stacks against industry peers.
- Goals, objective and assigned tasks by fundraising area.
- Tools to measure the outcomes of the FSP quarterly, annually and across the lifespan of the plan.
Fundraising Program Management
Whether your organisation lacks fundraising expertise, has experienced a recent staff vacancy, or needs an extra set of hands to achieve fundraising objectives, FundraisingForce has experienced fundraisers who may assist in:
- Direct marketing.
- Regular giving.
- Major Gifts.
- Trusts and Foundations.
- Corporate Partnerships.
- Special Events.
- Donor Stewardship/Donor Care.
Mystery Shopping
Ever wonder how your organisation measures up against industry best practices? FundraisingForce offers a mystery shopping service to gain an independent evaluation of your organisation focused on hey areas, such as:
- Donation/gift giving experience.
- Receipting and acknowledgement processes.
- Repeat solicitations of donors.
- Donor care and stewardship.
FundraisingForce has mystery shoppers how will serve as donors of your organisation and conduct evaluations of multi-channel approaches over a timeframe of months or years. Organisations receive a report post-campaign, as well as an annual report, which offers organisation management insight and objective evaluations.
Testimonials
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Blog
Hand written notes make all the difference in the world
Hand written notes may be time consuming, but think of the difference they make. When was the last time you received a hand written note of any kind? Besides Christmas and Birthday cards, which are becoming more rare each year, it is highly unlikely you will receive many, if any, hand written pieces in the […]
CRM preparedness – beyond the contract
You think you have done the hard work. Functional requirements have been document and your team completed a CRM search. You entertained numerous demonstrations and discussions and you selected a CRM platform. Now what? There are an abundance of activities which must be completed prior to launching a CRM project. While you may be guided […]
Functional requirements – understanding them is the most important step in a CRM search
Understanding your functional requirements is the most important step in a CRM search. Do you think you know your organisation well? Perhaps you do. But, are you able to articulate your business processes? Can you describe the functional requirements for your future Constituent Relationship Management (CRM) solution? Imagine shopping for a house without knowing how […]
Charity Discovery Thursday: Fresh Start Missions – helping the homeless
It was a Sunday. Strolling through Sydney on a 5KM walk, we noticed a large trailer with lots of people gathered around. We thought a commercial, TV show or movie was being filmed, which seemed progressive given the current COVID-19 situation. As we passed the trailer, we came to a complete stop because we were […]
Staff turnover has a dramatic impact on fundraising
During a workshop recently, we had a conversation about relationship fundraising and the impact of staff turnover. It takes a long time to build trusting relationships with major donor, legacy, trust and foundation, and corporate partner prospects and donors. Staff turnover is a real hindrance to fruitful and meaningful relationships. It is estimated it can […]
A video which says thank you – in style
As a donor to a wide variety of charitable organisations across Asia-Pacific, Europe and the United States, I am fascinated by the ways in which these non-profit organisations, schools, and universities choose to say thank you (or not at all). Some use simple thank you messaging in a receipt or acknowledgement letter. Others, like St […]
CRM Champion – we can all become one
Constituent Relationship Management (CRM) Champions. Are you one? Every organisation needs multiple CRM champions across the business. A CRM Champion in a person who takes ownership of your CRM. Every one of us can be a CRM Champion within our social purpose organisation. The CRM Champion in your organisation ought to not just be your […]
Supporter care/stewardship calls – now’s the time
It is the easiest task to do, yet it is often times overlooked in our day-to-day responsibilities. In the rush to get stuff done, including finding new donors, asking for that next big gift, and our other day-to-day tasks, we are overlooking the most important task. I am talking about saying thank you to donors, volunteers, and […]
Data hygiene is everybody’s business. Get acting today!
We’d love to have self-cleaning CRMs, but until that happens it is up to everybody in your nonprofit to practice good CRM data hygiene. Data hygiene is also best accomplished at three levels of frequency – on a day-to-day, monthly, and an annual basis. Imagine The Raiser’s Edge, Blackbaud CRM, eTapestry, Salesforce Non-Profit Success Pack, […]
A stewardship example for all social purpose organisations
Two weeks ago, I wrote two blog posts about the St Vincent’s Hospital Foundation Melbourne’s appeal and the manner in which the Foundation thanked me for my donation. The stewardship experience continued late last week with another stewardship experience. On Thursday, 23 April, I received a telephone call from an unknown mobile number. I chose […]