About Us
FundraisingForce hires only the most highly experienced fundraisers.
Each consultant carries subject matter expertise in the area assigned. The advantage of a FundraisingForce consultant is the fact that our consultants have walked in your shoes and understand your business inside and out saving you time and project costs.
Stephen Mally
FundraisingForce hires the most seasoned consultants to bring the highest level of expertise to your non-profit organisation or university.
Stephen Mally CFRE FFIA is the Director of FundraisingForce.
Stephen Mally brings over 30 years of fundraising and non-profit consulting to the project. Having served as a 20-year fundraising veteran in the United States for a variety of health care related charities and hospitals, Stephen transitioned to consulting in Asia-Pacific and in Europe in 2008 where he has consulted with over 500 organisations in those regions gaining a vast amount of diverse exposure to diverse organisations, SRM solutions, fundraising programming and fundraising operations.
Stephen acquired his Certified Fundraising Executive (CFRE) credential in 2012. Less than 150 fundraisers in Australia and New Zealand hold the CFRE credential, which is the first globally recognised credential for fundraising professionals. CFRE International certifies experienced fundraising professionals aspiring to the highest standards of ethics, competence and service to the philanthropic sector.
Stephen was named a Fellow of the Fundraising Institute Australia (FIA) in 2017.
Speaking Engagements
Stephen Mally, Director, FundraisingForce, is currently accepting requests for speaking engagements that may be wrapped around his travel schedule.
A frequent presenter, Stephen has spoken at regional, national, and international fundraising and management conferences, including:
- Association of Development and Alumni Professionals in Education (ADAPE)/EducatePlus
- Association of Fundraising Professionals (AFP) Massachusetts
- Association of Fundraising Professionals (AFP) Hong Kong
- Association of Fundraising professionals (AFP) Singapore
- Association of Professional Researchers for Advancement (APRA)
- Blackbaud Conference for Nonprofits United States
- Blackbaud Conference for Nonprofits Asia-Pacific
- Council for Advancement & Support of Education (CASE) Asia-Pacific
- Fundraising & Philanthropy Magazine Australasia
- Fundraising Institute Australia
- JBWere
- The Newport Initiative
- Pathways Australia
- Variety – the Children’s Charity Australia
- Variety – the Children’s Charity International
- Women in Development (WID)
Stephen has also been published in:
- Third Sector Magazine (March 2017).
- The Non-Profit Voyeur (Fundraising and Philanthropy Magazine, April 2014).
- I’m Watching You! Fundraising and Philanthropy Magazine (April 2013 and May 2012).
- Data Hygiene is Everybody’s Business Fundraising and Philanthropy Magazine (April 2011).
- Data Hygiene is Everybody’s Business Fundraising Institute New Zealand (FINZ) (June 2010).
- Ask Your Constituents for Money? You Bet! A white paper for Association of Fundraising Professionals (AFP and Blackbaud (May 2008).
Our Services
CRM Selection
Whether your organisation is selecting a constituent relationship management (CRM) solution for the first-time or is upgrading something already in place, our expert consultants will work with your team to find the perfect solution to meet the requirements of your non-profit organisation or university.
FundraisingForce will assist your charitable organisation to:
- Identify and document organisation-wide requirements.
- Craft a tender for proposals.
- Manage the demonstrations.
- Serve as a bridge between your organisation and the suppliers.
The end result is an ability for your organisation to focus on fundraising and management of your non-profit organisation while being guided through the very difficult and important process to select a solution to meet your organisation-wide requirements.
FundraisingForce has no affinity to any supplier or product in the marketplace. We truly are the independent and objective partners to help you find the best fit for your organisation.
Database Analysis
Not every organisation seeks to replace their constituent relationship management (CRM) system. Some simply need a “tune up” of their CRM solution in order to realign it to meet the non-profit organisation’s business objectives.
Your CRM is the most important asset your organisation owns. Receiving an external, independent analysis is the best way for your organisation to determine if you are making the best use of your CRM. Our firm has experienced consultants who have conducted more than 750 of such analyses over the last several years and has expertise to identify areas for improvement, opportunities to implement best practices, and ways in which your organisation may increase fundraising and decrease costs.
Fundraising Review/
Strategic Planning
Fundraising Review
Have you ever looked at something for weeks, months, or even years, and failed to see the issues or opportunities for improvement? An objective, outsider evaluation of your overall fundraising program is often times the best way to analyse what is working well, which programmes deserve an “early retirement” and where there is a chance for revitalisation or new programmes to take their place.
Fundraising Strategic Planning
A fundraising review is the first step in an overall strategic planning process. A fundraising strategic plan (FSP) is a three-year roadmap to guide your organisation toward a destination. A FSP is a vital component, which identifies the overall fundraising goal of the organisation, breaks the goal into specific strategies by fundraising area, and offers key objectives, tasks, and assignments at the programmatic level. Every person in your organisation will participate in the process to receive total buy-in from your team.
The FSP will include:
- A review of fundraising history, including key income streams and associated expenses.
- A review of gaps across the organisation.
- A comparative analysis to show how your organisation stacks against industry peers.
- Goals, objective and assigned tasks by fundraising area.
- Tools to measure the outcomes of the FSP quarterly, annually and across the lifespan of the plan.
Fundraising Program Management
Whether your organisation lacks fundraising expertise, has experienced a recent staff vacancy, or needs an extra set of hands to achieve fundraising objectives, FundraisingForce has experienced fundraisers who may assist in:
- Direct marketing.
- Regular giving.
- Major Gifts.
- Trusts and Foundations.
- Corporate Partnerships.
- Special Events.
- Donor Stewardship/Donor Care.
Mystery Shopping
Ever wonder how your organisation measures up against industry best practices? FundraisingForce offers a mystery shopping service to gain an independent evaluation of your organisation focused on hey areas, such as:
- Donation/gift giving experience.
- Receipting and acknowledgement processes.
- Repeat solicitations of donors.
- Donor care and stewardship.
FundraisingForce has mystery shoppers how will serve as donors of your organisation and conduct evaluations of multi-channel approaches over a timeframe of months or years. Organisations receive a report post-campaign, as well as an annual report, which offers organisation management insight and objective evaluations.
Testimonials
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Blog
Professional Credentialing vs. Professional Honours: Understanding the Distinction
In the professional realm, recognition and accolades play a significant role in acknowledging individuals’ expertise and achievements. Two common forms of recognition are professional credentialing (such as Certified Fundraising Executive – CFRE) and professional honours (such as Fellow of FIA – FFIA). While they both highlight accomplishments and skills, there are distinct differences between the […]
Cryptocurrency – Engaging Donors to Give
Cryptocurrency has emerged as a transformative force in the world of finance and its potential for prominence in charitable giving is gaining significant traction. Charities are increasingly embracing cryptocurrencies as a means to expand their donor base. Cryptocurrency also helps charities to diversify their funding sources. Let’s explore how charities are engaging donors to give […]
Meaningful ways to recognise a first gift anniversary
Nonprofit organisations rely on the generosity and support of donors to fulfil their missions and make a positive impact in the world. Recognising and appreciating these donors is crucial for fostering long-term relationships and inspiring continued contributions. One significant opportunity for acknowledgment is the anniversary of a donor’s first gift. By commemorating this milestone, nonprofits […]
The Art of Gratitude: To Call or Email Donor Thank You’s?
In the realm of philanthropy and nonprofit organisations, expressing gratitude towards donors is of utmost importance. These generous individuals contribute their resources to support meaningful causes and deserve recognition for their efforts. As technology continues to shape our communication methods, the question arises: Should we call or email donors to convey our heartfelt thank yous? […]
Saying goodbye to an employee is just as important as welcoming one
In the non-profit world, we often focus on the excitement of welcoming new talent to our organisations. From onboarding processes to team introductions, there’s a lot of emphasis on making new employees feel valued and integrated. However, equally crucial yet often overlooked is the art of bidding farewell to departing employees. Saying goodbye may not […]
Safeguarding: The Importance of Backing Up Your CRM
In the digital age, nonprofits and charities rely heavily on technology to streamline operations, manage relationships, and advance their noble causes. Customer Relationship Management (CRM) systems have become an indispensable tool for organisations, enabling them to maintain essential donor information, track engagements, and facilitate efficient communication. However, with increasing reliance on CRM systems, it is […]
Online Donations – Balancing Donor Privacy and Data Collection
Online donations have become increasingly popular, allowing charitable organisations to reach a broader audience and streamline the donation process. However, when designing online donation forms, a crucial question arises: Is it best practice to ask donors for all their contact details, including personal information? Donor Privacy vs Data Collection Here are considerations surrounding donor privacy […]
Collaboration between IT and Fundraisers in a CRM Implementation
Implementing a Customer Relationship Management (CRM) system is a significant undertaking for charitable organisations. A successful CRM implementation requires collaboration between the IT department, responsible for technical aspects, and fundraisers, who understand the organisation’s donor management needs. In this blog post, we will explore strategies to involve both IT and fundraisers in the CRM implementation […]
Data Security – Top Issues for Charitable Organisations
In today’s digital landscape, charitable organisations are increasingly reliant on technology to manage donor information, execute fundraising campaigns, and support their missions effectively. However, along with the benefits of technology come significant data security challenges. Charitable organisations handle sensitive data, including donor information, financial records, and personal details, making them potential targets for cyber threats. […]
Duplicate Records – Exploring the Root Causes
In the realm of charity organisations, Customer Relationship Management (CRM) systems play a vital role in efficiently managing donor and supporter information. These systems help charities maintain strong relationships with their donors, track fundraising efforts, and streamline operations. However, a common challenge faced by many charities is the existence of duplicate records within their CRM […]