About Us
FundraisingForce hires only the most highly experienced fundraisers.
Each consultant carries subject matter expertise in the area assigned. The advantage of a FundraisingForce consultant is the fact that our consultants have walked in your shoes and understand your business inside and out saving you time and project costs.

Stephen Mally
FundraisingForce hires the most seasoned consultants to bring the highest level of expertise to your non-profit organisation or university.
Stephen Mally CFRE FFIA is the Director of FundraisingForce.
Stephen Mally brings over 30 years of fundraising and non-profit consulting to the project. Having served as a 20-year fundraising veteran in the United States for a variety of health care related charities and hospitals, Stephen transitioned to consulting in Asia-Pacific and in Europe in 2008 where he has consulted with over 500 organisations in those regions gaining a vast amount of diverse exposure to diverse organisations, SRM solutions, fundraising programming and fundraising operations.
Stephen acquired his Certified Fundraising Executive (CFRE) credential in 2012. Less than 150 fundraisers in Australia and New Zealand hold the CFRE credential, which is the first globally recognised credential for fundraising professionals. CFRE International certifies experienced fundraising professionals aspiring to the highest standards of ethics, competence and service to the philanthropic sector.
Stephen was named a Fellow of the Fundraising Institute Australia (FIA) in 2017.
Speaking Engagements
Stephen Mally, Director, FundraisingForce, is currently accepting requests for speaking engagements that may be wrapped around his travel schedule.
A frequent presenter, Stephen has spoken at regional, national, and international fundraising and management conferences, including:
- Association of Development and Alumni Professionals in Education (ADAPE)/EducatePlus
- Association of Fundraising Professionals (AFP) Massachusetts
- Association of Fundraising Professionals (AFP) Hong Kong
- Association of Fundraising professionals (AFP) Singapore
- Association of Professional Researchers for Advancement (APRA)
- Blackbaud Conference for Nonprofits United States
- Blackbaud Conference for Nonprofits Asia-Pacific
- Council for Advancement & Support of Education (CASE) Asia-Pacific
- Fundraising & Philanthropy Magazine Australasia
- Fundraising Institute Australia
- JBWere
- The Newport Initiative
- Pathways Australia
- Variety – the Children’s Charity Australia
- Variety – the Children’s Charity International
- Women in Development (WID)
Stephen has also been published in:
- Third Sector Magazine (March 2017).
- The Non-Profit Voyeur (Fundraising and Philanthropy Magazine, April 2014).
- I’m Watching You! Fundraising and Philanthropy Magazine (April 2013 and May 2012).
- Data Hygiene is Everybody’s Business Fundraising and Philanthropy Magazine (April 2011).
- Data Hygiene is Everybody’s Business Fundraising Institute New Zealand (FINZ) (June 2010).
- Ask Your Constituents for Money? You Bet! A white paper for Association of Fundraising Professionals (AFP and Blackbaud (May 2008).
Our Services

CRM Selection
Whether your organisation is selecting a constituent relationship management (CRM) solution for the first-time or is upgrading something already in place, our expert consultants will work with your team to find the perfect solution to meet the requirements of your non-profit organisation or university.
FundraisingForce will assist your charitable organisation to:
- Identify and document organisation-wide requirements.
- Craft a tender for proposals.
- Manage the demonstrations.
- Serve as a bridge between your organisation and the suppliers.
The end result is an ability for your organisation to focus on fundraising and management of your non-profit organisation while being guided through the very difficult and important process to select a solution to meet your organisation-wide requirements.
FundraisingForce has no affinity to any supplier or product in the marketplace. We truly are the independent and objective partners to help you find the best fit for your organisation.

Database Analysis
Not every organisation seeks to replace their constituent relationship management (CRM) system. Some simply need a “tune up” of their CRM solution in order to realign it to meet the non-profit organisation’s business objectives.
Your CRM is the most important asset your organisation owns. Receiving an external, independent analysis is the best way for your organisation to determine if you are making the best use of your CRM. Our firm has experienced consultants who have conducted more than 750 of such analyses over the last several years and has expertise to identify areas for improvement, opportunities to implement best practices, and ways in which your organisation may increase fundraising and decrease costs.

Fundraising Review/
Strategic Planning
Fundraising Review
Have you ever looked at something for weeks, months, or even years, and failed to see the issues or opportunities for improvement? An objective, outsider evaluation of your overall fundraising program is often times the best way to analyse what is working well, which programmes deserve an “early retirement” and where there is a chance for revitalisation or new programmes to take their place.
Fundraising Strategic Planning
A fundraising review is the first step in an overall strategic planning process. A fundraising strategic plan (FSP) is a three-year roadmap to guide your organisation toward a destination. A FSP is a vital component, which identifies the overall fundraising goal of the organisation, breaks the goal into specific strategies by fundraising area, and offers key objectives, tasks, and assignments at the programmatic level. Every person in your organisation will participate in the process to receive total buy-in from your team.
The FSP will include:
- A review of fundraising history, including key income streams and associated expenses.
- A review of gaps across the organisation.
- A comparative analysis to show how your organisation stacks against industry peers.
- Goals, objective and assigned tasks by fundraising area.
- Tools to measure the outcomes of the FSP quarterly, annually and across the lifespan of the plan.

Fundraising Program Management
Whether your organisation lacks fundraising expertise, has experienced a recent staff vacancy, or needs an extra set of hands to achieve fundraising objectives, FundraisingForce has experienced fundraisers who may assist in:
- Direct marketing.
- Regular giving.
- Major Gifts.
- Trusts and Foundations.
- Corporate Partnerships.
- Special Events.
- Donor Stewardship/Donor Care.

Mystery Shopping
Ever wonder how your organisation measures up against industry best practices? FundraisingForce offers a mystery shopping service to gain an independent evaluation of your organisation focused on hey areas, such as:
- Donation/gift giving experience.
- Receipting and acknowledgement processes.
- Repeat solicitations of donors.
- Donor care and stewardship.
FundraisingForce has mystery shoppers how will serve as donors of your organisation and conduct evaluations of multi-channel approaches over a timeframe of months or years. Organisations receive a report post-campaign, as well as an annual report, which offers organisation management insight and objective evaluations.
Testimonials
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Blog
CRM – Getting Fundraisers to Enter Data
A Manager’s No-Nonsense Guide One of the most common headaches for fundraising managers is getting their team to properly document activities, opportunities, and other critical information in the organisation’s CRM. It’s not glamorous work, but it is absolutely non-negotiable if your fundraising operation is going to be sustainable, scalable, and successful. The truth is, if […]
KPIs: How to Set Fundraising Goals with Direct Reports
Practical Guide for Charity Leaders Fundraising success doesn’t happen by accident—it’s the result of clear direction, measurable goals, and disciplined execution. One of the most effective tools for driving fundraising performance is the use of Key Performance Indicators (KPIs). But simply handing down KPIs from leadership can backfire. To build a high-performing team, managers must […]
Why Charities Must Set Revenue Goals for Fundraisers
In the world of fundraising, it’s easy to fall into the trap of measuring activity rather than outcomes. A common misconception is that if fundraisers are out meeting donors, they must be performing well. But any experienced fundraising leader knows that busyness does not equal effectiveness. Charities must move beyond counting donor visits and instead […]
Comparing US and Australian Fundraising by Revenue Area
Charitable fundraising is a critical pillar of nonprofit sustainability, yet the way funds are raised—and the volume—varies dramatically between the United States and Australia. Both countries share similar motivations for giving, but differ in scale, maturity, structure, and public policy. In our last post, we created a comparison of overall fundraising between the US and […]
Comparison of Australian and US Charity Fundraising
As a dual citizen, I often get asked, “What are the differences between fundraising in Australia and fundraising in the United States?”. When it comes to charitable fundraising, Australia and the United States share common goals—mobilising public and private support for vital causes—but the methods, culture, and scale of fundraising vary significantly between the two […]
The Right Time/Way to Review a New Nonprofit CEO Performance
Hiring a new CEO is one of the most critical decisions a nonprofit board will make. But the work doesn’t end with recruitment. To ensure a successful transition and long-term alignment, it’s essential for the board to regularly review the CEO performance, starting in the first year. When Should a New CEO Be Reviewed? The […]
How a Board Chair Can Set First-Year Actionable KPIs for a New CEO
When a new CEO steps into a nonprofit leadership role, the first year is both a learning period and a critical time for building momentum. One of the most important responsibilities of the Board Chair is to provide clarity, direction, and measurable expectations — and that starts with setting meaningful and actionable KPIs (Key Performance […]
Whose Responsibility Is It to Achieve a Nonprofit’s Strategic Plan?
When a nonprofit organisation sets out to create a strategic plan, it’s a roadmap intended to guide the entire organisation toward mission-driven goals. But once that plan is approved, a common question arises: who is ultimately responsible for ensuring the plan is implemented and successful — the CEO or the Board? The answer is both […]
How a New CEO Can Make a Big Impact in the First 90 Days
The first 90 days in a nonprofit CEO role can define a leader’s long-term success. It’s a period of intense observation, relationship building, and early wins. New CEOs stepping into mission-driven organisations must navigate unique dynamics — from donor relationships and governance responsibilities to community trust and limited resources. Here are key ways a new […]
How a New CEO Can Collaborate with the Board
When a new CEO steps into a nonprofit organisation, one of the most critical relationships to nurture from the outset is the partnership with the Board. This relationship sets the tone for governance, accountability, and ultimately, mission success. For the CEO, aligning closely with the Board can also be the key to achieving personal KPIs […]